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Customer Questions & Answers

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  • Product Information(18)
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  • Others(1)
Q

Can this measure temperatures that are lower than 0°C?

By Luka Malenšek Jan-25/2019 20:15:53

A

Hello Luka, 

Thank you for your inquiry.  

Yes,it is ok.

Temperature detection range: -20 - 60 Deg.C ( + / - 0.3 Deg.C )

Q

Hi, Does this work with the Smart Life app?

By Leon Jan-21/2019 17:10:45

A

Hello Leon,


Please note that you can control it with Smart Home.

Let me know if you need any further assistance. 


Q

Will your z wave temperature sensor work with the Wink hub?

By Alex Ershov Dec-27/2018 19:32:01

A

Hello Alex,

Please note that our communication protocol is ZigBee, not z wave protocol, so our temperature and humidity sensor is not compatible with z wave wilk hub.


Let me know if you need any further assistance. 


Q

hi, How long can use battery on one period.. 7 day, 1 mont? how long period change old battery? tnx

By Nemanja Nov-22/2018 13:49:33

A

Hello Nemanja,

Battery life is more 2 years  under standard conditions.

Q

it's compatible with the aqara gateway homekit

By nicola Nov-21/2018 20:12:18

A

Hello nicola,

For your issue, please kindly note:

Yes,it is.

Q

Can this sensor be used outdors ?

By vadim Nov-12/2018 13:12:24

A

Hello Vadim,


We are sorry that it can't do this.

Let me know if you need any further assistance. 


Q

Hi, Does it work with Amazon echo plus it has built in zigbee bridge or must use with mi multifunctional gateway?

By Venu Reddy Nov-10/2018 03:47:55

A

Hello Venu, 
This item must use with mi multifunctional gateway .

Q

Can the units be changed from Celsius to Fahrenheit for temperature and to inches of mercury for atmospheric pressure?

By Brent Sep-15/2018 16:08:45

A

Hello Brent,

No, sorry.

Q

Does this works with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway ?

By Saleem Aug-10/2018 02:52:16

A

Hello Saleem,


Yes, it can work with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway. 

Q

It only works with MI Gateway? That isn't in the product description so I didn't know.

By Rodrigo Sousa Trêpa Magalhães Basto May-07/2018 14:46:37

A

Hello Rodrigo,


It applies to the mi gateway. Or can apply to aqara air conditioning companion (upgrade version)

Q

Can this measure temperatures that are lower than 0°C?

By Luka Malenšek Jan-25/2019 20:15:53

A

Hello Luka, 

Thank you for your inquiry.  

Yes,it is ok.

Temperature detection range: -20 - 60 Deg.C ( + / - 0.3 Deg.C )

Q

Hi, Does this work with the Smart Life app?

By Leon Jan-21/2019 17:10:45

A

Hello Leon,


Please note that you can control it with Smart Home.

Let me know if you need any further assistance. 


Q

hi, How long can use battery on one period.. 7 day, 1 mont? how long period change old battery? tnx

By Nemanja Nov-22/2018 13:49:33

A

Hello Nemanja,

Battery life is more 2 years  under standard conditions.

Q

it's compatible with the aqara gateway homekit

By nicola Nov-21/2018 20:12:18

A

Hello nicola,

For your issue, please kindly note:

Yes,it is.

Q

Can this sensor be used outdors ?

By vadim Nov-12/2018 13:12:24

A

Hello Vadim,


We are sorry that it can't do this.

Let me know if you need any further assistance. 


Q

Hi, Does it work with Amazon echo plus it has built in zigbee bridge or must use with mi multifunctional gateway?

By Venu Reddy Nov-10/2018 03:47:55

A

Hello Venu, 
This item must use with mi multifunctional gateway .

Q

Does this works with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway ?

By Saleem Aug-10/2018 02:52:16

A

Hello Saleem,


Yes, it can work with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway. 

Q

It only works with MI Gateway? That isn't in the product description so I didn't know.

By Rodrigo Sousa Trêpa Magalhães Basto May-07/2018 14:46:37

A

Hello Rodrigo,


It applies to the mi gateway. Or can apply to aqara air conditioning companion (upgrade version)

Q

Will this work with the Veraplus hub?

By Jack Apr-13/2018 20:07:01

A

Hello Jack,


No. It can be combined with the Mi home multi-function gateway. Or aqara air conditioning partner work together.

Q

does this work with IFTTT, or Google home?

By Leroy Mar-21/2018 14:56:13

A

Hello Leroy, 


Sorry.It can't work with IFTTT, or Google home

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Will your z wave temperature sensor work with the Wink hub?

By Alex Ershov Dec-27/2018 19:32:01

A

Hello Alex,

Please note that our communication protocol is ZigBee, not z wave protocol, so our temperature and humidity sensor is not compatible with z wave wilk hub.


Let me know if you need any further assistance.