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Customer Questions & Answers

  • All(24)
  • Product Information(21)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

can shiping to czech republic

By trol cz Feb-13/2019 15:14:57

A

Hello Trol,


Yes, we can ship to your country for you.

Let me know if you need any further assistance. 


Q

Hello Can you please advised which version is it? I saw many version 2017, 2018, Updated, International) on e-commerce websites.

By Oli Feb-12/2019 21:20:36

A

Hello Oli,

Sincerely sorry for the late response.

There is only one version.

Let me know if you need any help.


Q

Can Shipping To Indonesia?

By Please Answer Jan-29/2019 10:52:36

A


Hello Please,

   


Yes, we can ship to Indonesia.

Q

Does this work with any Zigbee gateway? I have Tradfri gateway I want to use this with it? Is possible?

By Akeem Jan-28/2019 13:42:11

A

Hello Akeem, 

Thank you for your inquiry.  

No,It needs Xiaomi Gateway.

Q

hello, does it work with Xiaomi gateway or just the akara gateway? and can you change the battery when it's depleted?

By Iulian Jan-18/2019 13:26:19

A

Hello Iulian,

It can work with Xiaomi gateway.

You can change the battery when it's depleted.

Q

hi, after setiing this device up, is there a way to disable the alarm and just recieve APP notification alerts ONLY?

By kam Jan-13/2019 22:08:58

A


Hello kam,

   


Yes, choose to turn off the gateway reminder.

Q

Is it compatible with Apple Homekit?

By Jose Dec-12/2018 11:06:26

A

Hello Jose,

Yes, it is compatible with Apple Homekit.


Q

Works with Google Home without Gateway?

By Yuri Dec-05/2018 21:16:07

A


Hello Yuri,


Need to work with Xiaomi Gateway.

Q

Does it work with Jinvoo app

By Shah Nov-14/2018 15:44:00

A

Hello Shah,


Sorry, it can't work with Jinvoo app.

Q

Does it pair with Amazon echo plus Zigbee hub?

By venu reddy Nov-10/2018 10:15:45

A

Hello Venu, 
No ,I am sincerely sorry that it does not .

Q

can shiping to czech republic

By trol cz Feb-13/2019 15:14:57

A

Hello Trol,


Yes, we can ship to your country for you.

Let me know if you need any further assistance. 


Q

Hello Can you please advised which version is it? I saw many version 2017, 2018, Updated, International) on e-commerce websites.

By Oli Feb-12/2019 21:20:36

A

Hello Oli,

Sincerely sorry for the late response.

There is only one version.

Let me know if you need any help.


Q

Does this work with any Zigbee gateway? I have Tradfri gateway I want to use this with it? Is possible?

By Akeem Jan-28/2019 13:42:11

A

Hello Akeem, 

Thank you for your inquiry.  

No,It needs Xiaomi Gateway.

Q

hello, does it work with Xiaomi gateway or just the akara gateway? and can you change the battery when it's depleted?

By Iulian Jan-18/2019 13:26:19

A

Hello Iulian,

It can work with Xiaomi gateway.

You can change the battery when it's depleted.

Q

hi, after setiing this device up, is there a way to disable the alarm and just recieve APP notification alerts ONLY?

By kam Jan-13/2019 22:08:58

A


Hello kam,

   


Yes, choose to turn off the gateway reminder.

Q

Is it compatible with Apple Homekit?

By Jose Dec-12/2018 11:06:26

A

Hello Jose,

Yes, it is compatible with Apple Homekit.


Q

Works with Google Home without Gateway?

By Yuri Dec-05/2018 21:16:07

A


Hello Yuri,


Need to work with Xiaomi Gateway.

Q

Does it work with Jinvoo app

By Shah Nov-14/2018 15:44:00

A

Hello Shah,


Sorry, it can't work with Jinvoo app.

Q

Does it pair with Amazon echo plus Zigbee hub?

By venu reddy Nov-10/2018 10:15:45

A

Hello Venu, 
No ,I am sincerely sorry that it does not .

Q

Which xiaomi gateway must be used? Version 1 or 2? thanks

By olivier Nov-04/2018 18:16:23

A

Hello Olivier, 

With this kind of gateway http://prntscr.com/lg77ht 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can Shipping To Indonesia?

By Please Answer Jan-29/2019 10:52:36

A


Hello Please,

   


Yes, we can ship to Indonesia.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!