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Customer Questions

  • All(27)
  • Product Information(24)
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Q

Hi. Does it needs Mi control hub to work?

By Guilherme Mar-01/2020 00:00:12

A
It needs to work with Mijia Multifunction Gateway to work
Q

Does it works with the app smart life?

By Gianluca Dec-06/2019 09:52:35

A
Hello,Thank you for your require.It works with mi app.Thank you~
Q

Hi I own an original Xiaomi Smart Sensor Set - will this sensor work the same as the original door/window sensors? Will it connect to the Xiaomi Control hub or do I need a different hub? Thanks.

By Justin Dec-02/2019 11:15:51

A
Hello Justin, The same, can be used under your same account through Mijia Gateway.
Q

can shiping to czech republic

By trol cz Feb-13/2019 15:14:57

A
Hello Trol,Yes, we can ship to your country for you.Let me know if you need any further assistance. 
Q

Hello Can you please advised which version is it? I saw many version 2017, 2018, Updated, International) on e-commerce websites.

By Oli Feb-12/2019 21:20:36

A
Hello Oli,Sincerely sorry for the late response.There is only one version.Let me know if you need any help.
Q

Can Shipping To Indonesia?

By Please Answer Jan-29/2019 10:52:36

A
Hello Please,   Yes, we can ship to Indonesia.
Q

Does this work with any Zigbee gateway? I have Tradfri gateway I want to use this with it? Is possible?

By Akeem Jan-28/2019 13:42:11

A
Hello Akeem, Thank you for your inquiry.  No,It needs Xiaomi Gateway.
Q

hello, does it work with Xiaomi gateway or just the akara gateway? and can you change the battery when it's depleted?

By Iulian Jan-18/2019 13:26:19

A
Hello Iulian,It can work with Xiaomi gateway.You can change the battery when it's depleted.
Q

hi, after setiing this device up, is there a way to disable the alarm and just recieve APP notification alerts ONLY?

By kam Jan-13/2019 22:08:58

A
Hello kam,   Yes, choose to turn off the gateway reminder.
Q

Is it compatible with Apple Homekit?

By Jose Dec-12/2018 11:06:26

A
Hello Jose,Yes, it is compatible with Apple Homekit.