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Customer Q&A

  • All(10)
  • Product Information(10)
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Q

It is waterproof, but can it track swimming information as calories burned from swimming, distance and time of swim etc.

By Daniel Aug-08/2018 07:08:29

A

Hello Daniel,


This item is IP67 Waterproof.

However, it could not track swimming information.

Q

How works the "weather message"? I need have any other app on my cellphone?

By Yrene May-28/2018 22:41:18

A

Hello Yrene,


The "weather message" is not included, sorry.

Q

Hi, how do you change Temperature form °F to °C?

By Dunja Mar-28/2018 07:32:41

A

Hello Dunja, 
The Temperature and weather Bracelet shown on this item depends on the mobile phone data.

Let me know if you need any help.

Q

can u put music in it

By hans Feb-16/2018 15:02:05

A

Hello hans,
No.

Q

Does the app sync hearth rates with apple health kit?

By Does the app sync with Apple Health? Jan-10/2018 22:11:07

A

Hello Does,


Yes, it can support Heart rate monitor. 


Let me know if you need any further assistance. 


Q

Does this work with iPhones too?

By Alice Sep-10/2017 05:22:35

A

Hello Alice,

Compatability: Above Android 4.3 and iOS 8.0, Bluetooth 4.0 


Yes, it is ok with iPhones.

Q

Hola, este producto lo envían a Colombia, el idioma se puede configurar al español

By German Jul-04/2017 16:34:04

A

Hello German,
This item can send to Colombia .The language is English .

Q

it is waterproof, does it mean I can take a shower with it ???

By Gabriel Taylor Castolde Jun-27/2017 21:32:34

A

Hello Gabriel,

It is IP67 Waterproof.

Yes, it is ok.


Q

There are two ways to recharge: 1) by taking the sensor off the band (like Mi Band 2) 2) by attaching a usb cable / or cradle to the smartband (like Lenovo HW01) How is it done for the W810? Thanks.

By Cris Jun-25/2017 13:37:32

A

Hello Cris,


This item is charged by attaching a usb cable / or cradle to the smartband.

Thank you for your inquiry.

Q

I'm italian, if receive the notification from Facebook,G-mail,WhatsApp, can i read text on display? What the device show?

By Mirco May-30/2017 08:27:03

A

Hello Mirco,


You can't read text on display.

Support APP Reminder: iOS Chinese version ( Wechat, QQ ); iOS English version ( Messenger, WhatsAPP, Twitter, Facebook, LinkedIn, Instagram ); Android OS ( all APP )

Q

It is waterproof, but can it track swimming information as calories burned from swimming, distance and time of swim etc.

By Daniel Aug-08/2018 07:08:29

A

Hello Daniel,


This item is IP67 Waterproof.

However, it could not track swimming information.

Q

How works the "weather message"? I need have any other app on my cellphone?

By Yrene May-28/2018 22:41:18

A

Hello Yrene,


The "weather message" is not included, sorry.

Q

Hi, how do you change Temperature form °F to °C?

By Dunja Mar-28/2018 07:32:41

A

Hello Dunja, 
The Temperature and weather Bracelet shown on this item depends on the mobile phone data.

Let me know if you need any help.

Q

can u put music in it

By hans Feb-16/2018 15:02:05

A

Hello hans,
No.

Q

Does the app sync hearth rates with apple health kit?

By Does the app sync with Apple Health? Jan-10/2018 22:11:07

A

Hello Does,


Yes, it can support Heart rate monitor. 


Let me know if you need any further assistance. 


Q

Does this work with iPhones too?

By Alice Sep-10/2017 05:22:35

A

Hello Alice,

Compatability: Above Android 4.3 and iOS 8.0, Bluetooth 4.0 


Yes, it is ok with iPhones.

Q

Hola, este producto lo envían a Colombia, el idioma se puede configurar al español

By German Jul-04/2017 16:34:04

A

Hello German,
This item can send to Colombia .The language is English .

Q

it is waterproof, does it mean I can take a shower with it ???

By Gabriel Taylor Castolde Jun-27/2017 21:32:34

A

Hello Gabriel,

It is IP67 Waterproof.

Yes, it is ok.


Q

There are two ways to recharge: 1) by taking the sensor off the band (like Mi Band 2) 2) by attaching a usb cable / or cradle to the smartband (like Lenovo HW01) How is it done for the W810? Thanks.

By Cris Jun-25/2017 13:37:32

A

Hello Cris,


This item is charged by attaching a usb cable / or cradle to the smartband.

Thank you for your inquiry.

Q

I'm italian, if receive the notification from Facebook,G-mail,WhatsApp, can i read text on display? What the device show?

By Mirco May-30/2017 08:27:03

A

Hello Mirco,


You can't read text on display.

Support APP Reminder: iOS Chinese version ( Wechat, QQ ); iOS English version ( Messenger, WhatsAPP, Twitter, Facebook, LinkedIn, Instagram ); Android OS ( all APP )

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!