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Customer Questions

  • All(303)
  • Product Information(229)
  • Stock Status(16)
  • Payment(5)
  • About Shipping(35)
  • Others(16)
Q

Hello, I just purchased the 8GB RAM 128GB ROM grey version, but i read almost everywhere that the grey version is the 64GB/6GB only. Is there a mistake in product description and my phone is black? or is it possible that it said 128GB instead of 64? Thanks

By Gui Mar-30/2018 14:34:18

A
Hello Gui, RAM: 8GB RAM ROM: 128GBIt is right.Let me know if you need any help.
Q

Hi, do you have available stock of this product? kind rgards

By Sequeira Feb-09/2018 15:04:07

A
Hello Sequeira,We regret to inform you that this item is no longer available. Please check out our other amazing items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

dear please , inform if this version > OnePlus 5 4G Phablet - 6GB RAM 64GB ROM have the language Portugues - BR ? ( version basic )

By MM- Santos- SP Jan-30/2018 15:14:37

A
Hello MM-, It has Brazilian Portuguese.Let me know if you need any help.
Q

Do you Still have stock?

By Pedro Dec-07/2017 12:34:09

A
Hello Pedro,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Does this product have Brazilian Portuguese (Portuguese-Brazil)?

By Silas Nov-29/2017 21:30:42

A
Hello Silas, It has Brazilian Portuguese.Let me know if you need any help.
Q

Earlier i asked if the oneplus 5 supports OTA and you said it didnt, but on the Product FAQ is saying it supports, so does it supports or not ?

By Charles Nov-28/2017 00:38:49

A
Hello Charles, For the itme in the link http://www.gearbest.com/m-goods-sn-212408505.htm , please note that it is unable to support OTA.Hope you can understand that.
Q

Hello, does this version have the language in Portuguese?

By Geovane Silva Nov-25/2017 14:33:31

A
Hello Geovane, This item has Portuguese language .
Q

does it come with Dash charger?

By amir abud Nov-22/2017 09:55:38

A
Hello amir,This item is Chinese plug, we will ship out an Power Adapter against your country. Let me know if you need any further assistance.     
Q

Hello, Does this version support OTA ? It says yes in the FAQ but you answer no to several questions about OTA support.

By Francis Nov-17/2017 11:39:55

A
Hello Francis, It supports OTA.Let me know if you need any help.
Q

Hello, I would to like to know if it is possible to have the EU charger

By Francois Nov-16/2017 11:13:08

A
Hello Francois,This item is Chinese plug, we will ship out an Power Adapter against your country. Let me know if you need any further assistance.