All
Product keywords
Please enter the email address account

Customer Questions

  • All(41)
  • Product Information(21)
  • Stock Status(3)
  • Payment(1)
  • About Shipping(13)
  • Others(2)
Q

How much is the shipping cost to Sweden, and what is the duty cost?

By Patrik Jun-12/2018 21:27:01

A
Hello Patrik,You can see the shipping costs and delivery time for your order during the checkout. Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. We have 3 methods of delivery, the estimated shipping times are below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.htmlUnfortunately, we have no control over local regulations and potential import duties, and cannot predict how much they may be.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html  
Q

Is there still a US warehouse that is just out of stock or is it nonexistent? I am looking to buy this printer.

By Simon May-31/2018 19:58:26

A
Hello Simon,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Does this come with the new Gen L board? Or is it the previous version?

By Brian May-11/2018 22:05:49

A
Hello Brian,The stock now still MKS base, thanks.
Q

is this a kit and does it come with any fillament

By levi May-03/2018 14:08:04

A
Hello levi,With 2 rolls of small consumables
Q

Do you have it in EU stores as well?

By Chris Apr-17/2018 06:13:46

A
Hello Chris, Thanks for your inquiry.Sorry, the item is not in stock in our EU warehouses.
Q

Does this model mount mks gen card and the v profiles?

By Enrico Mar-20/2018 20:28:39

A
Hello Enrico,Yes,the newest version now is MKS gen board, and the profiles is always mounted.Thanks.
Q

Is this printer the 2017 latest model?

By Mitch Mar-01/2018 04:23:01

A
Hello Mitch, Thanks for your inquiry.Yes, the item is the 2017 latest model.
Q

This package is compatible with flex filament or need an upgrade? Thanks.

By Nicola Feb-21/2018 12:29:34

A
Hello Nicola, This with 2 rolls of PLA filament,can be print without upgrate.Let me know if you need any help.
Q

How long the fucking shipping takes?

By Usui Feb-02/2018 13:44:36

A
Hello Usui,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

can it declare as a gift

By Yasas Jan-27/2018 14:39:05

A
Hello Yasas, We are sorry that we are unable to declare the order as a gift for we will be punished if it is found.Hope you can understand that.