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Customer Questions & Answers

  • All(36)
  • Product Information(32)
  • Stock Status(2)
  • Payment(1)
  • About Shipping
  • Others(1)
Q

Hello, Does it support DRM Google Widevine ?

By Alain Mar-25/2018 17:32:14

A

Hello Alain, 
Thanks for your inquiry.

Sorry but it just supports DRM level 3.

Q

Hi, does this product has Greek Language?

By vanzis Feb-14/2018 09:58:03

A

Hello vanzis,
Yes.

Language: English,French,Germany,Multi-language 

Q

Is this box rooted?

By duke Jan-03/2018 19:24:01

A

Hello duke,
Thanks for your inquiry.

It is rooted.

Q

Plays external subtitles?

By Jim Dec-11/2017 00:57:54

A

Hello Jim, 
Thanks for your inquiry.

Yes, the item supports external subtitles.


Q

hello there, what is the maximum supported external storage capacity for the usb ports? i have a 1tb external hdd, can it read that one?

By Nasos Dec-10/2017 15:55:07

A

Hello Nasos,

Max. Extended Capacity: 128G. 


Let me know if you need any further assistance. 


Q

hello, can i acess google play store with it ?

By leonardo Nov-27/2017 12:34:58

A

Hello leonardo, 
You can acess google play store with it.

Let me know if you need any help.

Q

Does it support AVI Video format?

By David Nov-24/2017 22:42:28

A

Hello David,


Video format: 4K x 2K,AVS,H.264,H.265,ISO,MKV,MOV,MP4,MPEG1,MPEG2,RM,VC-1,WMV . 

Let me know if you need any further assistance. 


Q

This device works with AmazonPrime TV?

By Roman Sep-10/2017 17:05:28

A

Hello Roman,
It may work with AmazonPrime TV.

Q

I want to know if this device allows me to connect exclusively through WiFi or if it is necessary to connect to reuter to be carried out by network cable. that is: can I use it only with the wifi function

By Manuel Almeida Sep-07/2017 18:05:27

A

Dear Manuel,


Thank you for your inquiry.

It supports multiple connections such as Ethernet 10 / 100M, standard RJ45, Bluetooth 2.0 and 2.4GHz WiFi.

Q

I will buy a quantity of: 10 Tanix TX2 - R2 TV Box Android 6.0, what possibility to send separate volume, each device in each package to the same address mine? being thus, 10 packages

By Marcio Sep-05/2017 15:08:33

A

Hello Marcio,
Yes, you can place 10 orders or tell us you want 10 packages.

Q

Hello, Does it support DRM Google Widevine ?

By Alain Mar-25/2018 17:32:14

A

Hello Alain, 
Thanks for your inquiry.

Sorry but it just supports DRM level 3.

Q

Hi, does this product has Greek Language?

By vanzis Feb-14/2018 09:58:03

A

Hello vanzis,
Yes.

Language: English,French,Germany,Multi-language 

Q

Is this box rooted?

By duke Jan-03/2018 19:24:01

A

Hello duke,
Thanks for your inquiry.

It is rooted.

Q

Plays external subtitles?

By Jim Dec-11/2017 00:57:54

A

Hello Jim, 
Thanks for your inquiry.

Yes, the item supports external subtitles.


Q

hello there, what is the maximum supported external storage capacity for the usb ports? i have a 1tb external hdd, can it read that one?

By Nasos Dec-10/2017 15:55:07

A

Hello Nasos,

Max. Extended Capacity: 128G. 


Let me know if you need any further assistance. 


Q

hello, can i acess google play store with it ?

By leonardo Nov-27/2017 12:34:58

A

Hello leonardo, 
You can acess google play store with it.

Let me know if you need any help.

Q

Does it support AVI Video format?

By David Nov-24/2017 22:42:28

A

Hello David,


Video format: 4K x 2K,AVS,H.264,H.265,ISO,MKV,MOV,MP4,MPEG1,MPEG2,RM,VC-1,WMV . 

Let me know if you need any further assistance. 


Q

This device works with AmazonPrime TV?

By Roman Sep-10/2017 17:05:28

A

Hello Roman,
It may work with AmazonPrime TV.

Q

I want to know if this device allows me to connect exclusively through WiFi or if it is necessary to connect to reuter to be carried out by network cable. that is: can I use it only with the wifi function

By Manuel Almeida Sep-07/2017 18:05:27

A

Dear Manuel,


Thank you for your inquiry.

It supports multiple connections such as Ethernet 10 / 100M, standard RJ45, Bluetooth 2.0 and 2.4GHz WiFi.

Q

What OS dies the device run on? Is it the Android TV OS like the xiaomi TV box or standard Android 6.0?

By Ram Aug-30/2017 11:03:20

A

Hello Ram,
This item adopts the fast and powerful Android 6.0 operation system.

Q

Is it in stock?

By Amy Jun-20/2017 05:23:17

A

Hello, Amy

Thank you for the inquiry.

The item is in stock now, please feel free to order it.

Please feel free to contact us if you have additional questions.


Q

Is it in stock?

By Amy Jun-20/2017 05:23:14

A

Hello, Amy

Thank you for the inquiry.

The item is in stock now, please feel free to order it.

Please feel free to contact us if you have additional questions.


Q

Why does the product have two prices? 29.99 for "Sponsored Products Related to This Item" and 33.99 when the Product Page opens.

By Asen Andreev Jun-05/2017 08:00:15

A

Hello, Asen

Thank you for the inquiry.

Prices may fluctuate due to page caches, updates or sales ending; the most up-to-date price takes priority.

The price is 33.99 USD.

Please feel free to contact us if you have additional questions.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I will buy a quantity of: 10 Tanix TX2 - R2 TV Box Android 6.0, what possibility to send separate volume, each device in each package to the same address mine? being thus, 10 packages

By Marcio Sep-05/2017 15:08:33

A

Hello Marcio,
Yes, you can place 10 orders or tell us you want 10 packages.