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Customer Questions & Answers

  • All(11)
  • Product Information(7)
  • Stock Status(1)
  • Payment
  • About Shipping(3)
  • Others
Q

Hola disculpa la pregunta tiempo que se demoraría en llegar a Perú? gracias se ve interesante

By Edgar Rafael Jul-25/2017 16:14:41

A

Hello Edgar,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What is the sku item number from this product

By WHat is the sku item number from this product Jul-19/2017 18:27:32

A

Hello WHat,
It's 213119401.

Q

I understand that this can be charged. But how can I do this? Can you let me know specific info (current, volt) for recharge?

By Another Jun-26/2017 20:21:45

A

Hello Another,

Battery: rechargeable 3.7V 50mAh LiPo battery ( included )

Let me know if you need any further assistance. 


Q

Hello is possible charge the battery or not? up says: ● Charging time: 1.5 hours ● Using time: 30 - 40 minutes this is true?

By Paulo Jun-26/2017 04:05:57

A

Hello Paulo,


All of our products are sold as described.

Please feel free to order anytime.


Q

Hello. Has the product a CE-Seal? In Germany when you have not a CE-Seal, the product isn't safe to play with. German: Hallo. Hat das Produkt ein CE-Siegel? In Deutschland ist das Produkt, wenn es kein CE-Siegel hat, unsicher um damit zu spielen.

By Jonas Engelhardt Jun-04/2017 14:58:09

A

Hello Jonas,


No, this product does not have a CE-Seal.

Thank you for your inquiry.


Q

Hi, item description says: "Battery: rechargeable 3.7V 50mAh LiPo battery ( included )" Within the comments you state: "It's not rechargeable" This is very confusing at the moment! Can you please update the description with the correct info? Explain: Is it rechargeable via the USB plug? If not, is the battery replaceable? Thank you! Cheers

By Me Jun-01/2017 12:05:26

A

Hello Me, 


Battery: rechargeable 3.7V 50mAh LiPo battery ( included ).

Q

Can this product be charged? Why does it have a usb port?

By Gabriel May-30/2017 17:44:54

A

Hello Gabriel, 
It can't be charged.


It can be connected to your phone via Bluetooth and then play music 

Q

Hello, I bought the product 27/05/2017, when does it ship to Mexico?? Thanks

By Thomas May-28/2017 13:45:02

A

Hello Thomas,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, I need a quick shippment for this product (35 pieces), just to test and if it's good i will buy more, What are you delivery prices and TIME DELIVERY for France? I need more information about the product: -Can we charge the battery -Can we move and change the "2032" battery And finally, if we have problemes with items can we return it ?

By bap-fr May-26/2017 09:20:12

A

Hello bap-fr,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does it really have only 3 one usage batteries? Because in the Video I can see an usb Port. So can I charge it?

By Simon May-25/2017 15:19:09

A

Hello Simon, 


The item with 3 x CR2032 irreplaceable coin battery ( included ).

In addition,this product can not be used for charging.



Q

What is the sku item number from this product

By WHat is the sku item number from this product Jul-19/2017 18:27:32

A

Hello WHat,
It's 213119401.

Q

I understand that this can be charged. But how can I do this? Can you let me know specific info (current, volt) for recharge?

By Another Jun-26/2017 20:21:45

A

Hello Another,

Battery: rechargeable 3.7V 50mAh LiPo battery ( included )

Let me know if you need any further assistance. 


Q

Hello is possible charge the battery or not? up says: ● Charging time: 1.5 hours ● Using time: 30 - 40 minutes this is true?

By Paulo Jun-26/2017 04:05:57

A

Hello Paulo,


All of our products are sold as described.

Please feel free to order anytime.


Q

Hello. Has the product a CE-Seal? In Germany when you have not a CE-Seal, the product isn't safe to play with. German: Hallo. Hat das Produkt ein CE-Siegel? In Deutschland ist das Produkt, wenn es kein CE-Siegel hat, unsicher um damit zu spielen.

By Jonas Engelhardt Jun-04/2017 14:58:09

A

Hello Jonas,


No, this product does not have a CE-Seal.

Thank you for your inquiry.


Q

Hi, item description says: "Battery: rechargeable 3.7V 50mAh LiPo battery ( included )" Within the comments you state: "It's not rechargeable" This is very confusing at the moment! Can you please update the description with the correct info? Explain: Is it rechargeable via the USB plug? If not, is the battery replaceable? Thank you! Cheers

By Me Jun-01/2017 12:05:26

A

Hello Me, 


Battery: rechargeable 3.7V 50mAh LiPo battery ( included ).

Q

Can this product be charged? Why does it have a usb port?

By Gabriel May-30/2017 17:44:54

A

Hello Gabriel, 
It can't be charged.


It can be connected to your phone via Bluetooth and then play music 

Q

Does it really have only 3 one usage batteries? Because in the Video I can see an usb Port. So can I charge it?

By Simon May-25/2017 15:19:09

A

Hello Simon, 


The item with 3 x CR2032 irreplaceable coin battery ( included ).

In addition,this product can not be used for charging.



Q

Hola cuando estara disponible?

By ARTURO May-19/2017 16:19:12

A

Hello, ARTURO,

Thank you for the inquiry.

Sorry, the item is back-ordered, we expect to ship it at around 2-June if you order it at today.

Please feel free to contact us if you have additional questions.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hola disculpa la pregunta tiempo que se demoraría en llegar a Perú? gracias se ve interesante

By Edgar Rafael Jul-25/2017 16:14:41

A

Hello Edgar,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, I bought the product 27/05/2017, when does it ship to Mexico?? Thanks

By Thomas May-28/2017 13:45:02

A

Hello Thomas,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, I need a quick shippment for this product (35 pieces), just to test and if it's good i will buy more, What are you delivery prices and TIME DELIVERY for France? I need more information about the product: -Can we charge the battery -Can we move and change the "2032" battery And finally, if we have problemes with items can we return it ?

By bap-fr May-26/2017 09:20:12

A

Hello bap-fr,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!