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Customer Questions & Answers

  • All(21)
  • Product Information(18)
  • Stock Status
  • Payment
  • About Shipping
  • Others(3)
Q

Do it run on windows 10

By Vaibhav 2 Jul-25/2018 08:08:45

A

Hello Vaibhav,


Yes, it can  run on windows 10.

Q

Can we use it in wired mode, without plugging the Wireless adapter?

By Soumya May-19/2018 02:56:47

A

Hello Customer,

Yes, you can use it in wired mode without plugging the wireless adapter.

Q

How long does the battery last with the lights about 8 hours a day?

By Jose Loma Apr-26/2018 11:48:06

A

Hello Jose,

It will take about 15 days.

Q

On first time use, how will I know it is fully charged?

By Chris Apr-20/2018 11:19:06

A

Hello Chris,
Thanks for your inquiry.

The indicator light will turn off once the item is fully charged.

Q

i have accedently lost the usb for the mouse but i have not lost the charger, so can i still use it?

By Lucian Apr-09/2018 01:44:26

A

Hello Lucian,

Yes, you could use Wired mode.

Main features:
- Dual-mode rechargeable mouse
Wired and wireless two modes to choose, feature with integrated rechargeable battery ( non-removable ) and 50cm USB cable, wireless connection up to 10m, which meets different demands

Q

How long does it take to charge the mouse? Also how do you know when it is fully charged?

By Black Pug Gaming [YT] Apr-09/2018 00:30:37

A

Hello Black, 
This item needs to be charged within 2-3 hours .

After it charges completely ,the indicator light will be turned off .

Q

How can i charge the mouse?

By Khalid Fahmy Apr-04/2018 12:00:23

A

Hello Khalid,
Main features:
- Dual-mode rechargeable mouse
Wired and wireless two modes to choose, feature with integrated rechargeable battery ( non-removable ) and 50cm USB cable, wireless connection up to 10m, which meets different demands

Q

How config the lateral buttons?

By Pedro Apr-02/2018 14:32:09

A

Hello Pedro,

We are sincerely sorry that it is unable to be configured.Hope you may understand us.

Q

Can you have a solid light on of a different color

By James Mullenax Mar-27/2018 16:00:24

A

Hello James,

No,there is not a solid light on of a different color.It is a colorful and constantly changing.Thank you.

Q

Does it supports specifically windows 10 ??

By Rodrigo Mar-26/2018 20:33:39

A

Hello Rodrigo, 
Yes ,this item supports .

Q

Can we use it in wired mode, without plugging the Wireless adapter?

By Soumya May-19/2018 02:56:47

A

Hello Customer,

Yes, you can use it in wired mode without plugging the wireless adapter.

Q

How long does the battery last with the lights about 8 hours a day?

By Jose Loma Apr-26/2018 11:48:06

A

Hello Jose,

It will take about 15 days.

Q

On first time use, how will I know it is fully charged?

By Chris Apr-20/2018 11:19:06

A

Hello Chris,
Thanks for your inquiry.

The indicator light will turn off once the item is fully charged.

Q

i have accedently lost the usb for the mouse but i have not lost the charger, so can i still use it?

By Lucian Apr-09/2018 01:44:26

A

Hello Lucian,

Yes, you could use Wired mode.

Main features:
- Dual-mode rechargeable mouse
Wired and wireless two modes to choose, feature with integrated rechargeable battery ( non-removable ) and 50cm USB cable, wireless connection up to 10m, which meets different demands

Q

How long does it take to charge the mouse? Also how do you know when it is fully charged?

By Black Pug Gaming [YT] Apr-09/2018 00:30:37

A

Hello Black, 
This item needs to be charged within 2-3 hours .

After it charges completely ,the indicator light will be turned off .

Q

How can i charge the mouse?

By Khalid Fahmy Apr-04/2018 12:00:23

A

Hello Khalid,
Main features:
- Dual-mode rechargeable mouse
Wired and wireless two modes to choose, feature with integrated rechargeable battery ( non-removable ) and 50cm USB cable, wireless connection up to 10m, which meets different demands

Q

How config the lateral buttons?

By Pedro Apr-02/2018 14:32:09

A

Hello Pedro,

We are sincerely sorry that it is unable to be configured.Hope you may understand us.

Q

Can you have a solid light on of a different color

By James Mullenax Mar-27/2018 16:00:24

A

Hello James,

No,there is not a solid light on of a different color.It is a colorful and constantly changing.Thank you.

Q

Does it supports specifically windows 10 ??

By Rodrigo Mar-26/2018 20:33:39

A

Hello Rodrigo, 
Yes ,this item supports .

Q

Does is support chrome os and windows 10

By Matt Jan-31/2018 23:26:26

A

Hello Matt,


Support system: Windows 98 / Me / 2000 / XP / Vista / 7 / 8 / Vista, Mac OS or latest. 

Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Do it run on windows 10

By Vaibhav 2 Jul-25/2018 08:08:45

A

Hello Vaibhav,


Yes, it can  run on windows 10.

Q

How do I use it in USB mode? Do I need to put his receiver in concatenation with Notebool? Or just connect it together with USB?

By Matusalem Feb-21/2018 16:15:34

A

Hello Matusalem,

You may plug USB into the notebook above,then USB receiver can automatically follow the program,turn on the mouse power switch.Then you can directly use it.Thank you.

Q

How long can you use the mouse when it is fully charged

By Daniel Woo Oct-29/2017 15:35:01

A

Dear Daniel,


Thank you for your inquiry.

The normal use of time is 10-15 days when it is fully charged.