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Customer Q&A

  • All(16)
  • Product Information(15)
  • Stock Status(1)
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Q

Hello! It is very important to me does this Win 10 is 32 or 64 bits version? Because there are some BIOS issues reported with 32 bit version... Thanks in advance!

By Josko Jan-21/2019 17:47:49

A

Hello Josko,

I have already found information about the product you want for you:

System Bit: 64Bit    


Let me know if you need any further assistance. 


Q

als je een dvd brander aan sluit kan je dan cd branden

By rudy Nov-23/2018 21:17:35

A


Hello Rudy,

   

Does not support burning, can only support reading DVD content.

Q

Is it possible to connect two displays? HDMI and VGA displays? so can it work as a dual display?

By TOSHI Sep-26/2018 00:24:23

A

Hello TOSHI,

It support two indicators at the same time.

HDMI and VGA links


Q

Which memory is used? DDR3 or DDR3L?

By Aleksandr Sep-25/2018 22:52:08

A

Hello Aleksandr,

RAM Type: DDR3 

Q

sistema operativo lo incluye..

By David Jun-07/2018 21:19:43

A

Hello David,


Factory only system, no other application software

Q

Hello, I would like to know if is it possible to upgrade the RAM memory for 8gb or include a SSD if I want ? thanks

By Matheus May-25/2018 23:08:13

A

Hello Matheus,

We are sorry that it does not support to upgrade the RAM memory for 8gb or include a SSD.


Q

Hello, I would like to know if is it possible to upgrade de ram memory for 8gb ?

By Matheus May-25/2018 23:05:54

A

Hello Matheus,

We are sorry that we can not upgrade the ram memory for 8gb.

Q

Does this come with Windows 10 license pre-installed? Is there a recovery flash-drive/cd available for future reinstallation? Will all of Microsoft's standard patches work on this version of Windows 10?

By Tony Apr-07/2018 10:29:24

A

Hello Tony,

Yes,there is Windows 10 Home Edition.

There is not a recovery flash-drive/cd available for future reinstallation.

All of Microsoft's standard patches this item may support work on this version of Windows 10.Hope you may understand us.

Q

hi; can i install other software like Office 2016, firefox antivirus etc ..

By has san Mar-17/2018 13:56:39

A

Hello has,

Yes, you can.

It supports Windows 10 system and Linux system .


Q

with what voltage it works this Mini PC 110v or 220v? my question is because I live in the city of mexico

By Carlos A. Camarillo C. Mar-07/2018 02:00:01

A

Hello Carlos,

The power supply for the shipment is applicable to the 110-240V mains voltage, which means that your local voltage can be used as long as it is within this range.


Q

Hello! It is very important to me does this Win 10 is 32 or 64 bits version? Because there are some BIOS issues reported with 32 bit version... Thanks in advance!

By Josko Jan-21/2019 17:47:49

A

Hello Josko,

I have already found information about the product you want for you:

System Bit: 64Bit    


Let me know if you need any further assistance. 


Q

als je een dvd brander aan sluit kan je dan cd branden

By rudy Nov-23/2018 21:17:35

A


Hello Rudy,

   

Does not support burning, can only support reading DVD content.

Q

Is it possible to connect two displays? HDMI and VGA displays? so can it work as a dual display?

By TOSHI Sep-26/2018 00:24:23

A

Hello TOSHI,

It support two indicators at the same time.

HDMI and VGA links


Q

Which memory is used? DDR3 or DDR3L?

By Aleksandr Sep-25/2018 22:52:08

A

Hello Aleksandr,

RAM Type: DDR3 

Q

sistema operativo lo incluye..

By David Jun-07/2018 21:19:43

A

Hello David,


Factory only system, no other application software

Q

Hello, I would like to know if is it possible to upgrade the RAM memory for 8gb or include a SSD if I want ? thanks

By Matheus May-25/2018 23:08:13

A

Hello Matheus,

We are sorry that it does not support to upgrade the RAM memory for 8gb or include a SSD.


Q

Hello, I would like to know if is it possible to upgrade de ram memory for 8gb ?

By Matheus May-25/2018 23:05:54

A

Hello Matheus,

We are sorry that we can not upgrade the ram memory for 8gb.

Q

Does this come with Windows 10 license pre-installed? Is there a recovery flash-drive/cd available for future reinstallation? Will all of Microsoft's standard patches work on this version of Windows 10?

By Tony Apr-07/2018 10:29:24

A

Hello Tony,

Yes,there is Windows 10 Home Edition.

There is not a recovery flash-drive/cd available for future reinstallation.

All of Microsoft's standard patches this item may support work on this version of Windows 10.Hope you may understand us.

Q

hi; can i install other software like Office 2016, firefox antivirus etc ..

By has san Mar-17/2018 13:56:39

A

Hello has,

Yes, you can.

It supports Windows 10 system and Linux system .


Q

with what voltage it works this Mini PC 110v or 220v? my question is because I live in the city of mexico

By Carlos A. Camarillo C. Mar-07/2018 02:00:01

A

Hello Carlos,

The power supply for the shipment is applicable to the 110-240V mains voltage, which means that your local voltage can be used as long as it is within this range.


Q

Hello, if this product available and ready to ship to Canada if purchased?

By Steven Nelson Oct-26/2017 20:33:53

A

Hello Steven,
Yes, this item in stock now.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!