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Customer Q&A

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  • Product Information(8)
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Q

what is the highest temperature that the extruder can get ?

By kamal osama Jun-05/2018 05:01:26

A

Hello Kamal,
Thanks for your inquiry.

The highest extruder temperature is 240 Deg.C.

Q

What is the warehouse G-W-12? Is it refurbished or has the item been used?

By fcol May-18/2018 16:48:30

A

Hello Fcol,

G-W-12 is a code for the shipping location, if you choose this code when you place your order it will be shipped from Spain.

It is new item.


Q

The US Plug version can be used in Europe ? Best Regards

By Peter Apr-05/2018 05:06:12

A

Hello Peter,
We will send an adaptor according to the order's country of delivery.

Q

does it also come with two titan extruder and two normal ones or just one type

By khan masroor Jan-21/2018 18:17:32

A

Hello khan,

Packing Contents: 1 x Tevo Tarantula 3D Printer Kit with Assembly Tools, 1 x 8GB SD Card, 1 x English Assembly Instructions, 1 x USB 2.0 Bundle, 2 x Rolls of Free Filaments ( Colors Random ). 

Let me know if you need any further assistance. 


Q

Has the bed a heater ?

By André Luís Mendes Nov-23/2017 15:46:03

A

Hello André,
Please note that there is a heated bed in the parcel.

Please rest assured.

Q

Is this printer the newest 2017 model with de large bed size (280x200), the automatic bed leveling, and the dual color pro metal (flexible filaments) extruder? Thanks you very much.

By Sáez Hurtado Oct-13/2017 16:03:29

A

Dear Sáez,


Thank you for your inquiry.

Large printing size: 200 x 280 x 200mm

It supports auto levelling.

2 x Rolls of Free Filaments ( Colors Random )

Model: Tarantula + large heat bed + auto levelling + dual extruder + flex mental extruder 


Q

Does this printer come with 2 extruders or just one?

By gergo654 Sep-10/2017 07:50:58

A

Hello gergo654,

Yes, it has dual extruder.

Q

Can you print PVA support structures with this printer?

By carl hughes Aug-16/2017 09:41:32

A

Hello carl,


Yes, it can print PVA support structures.

Supporting material: ABS,Nylon,PETG,PLA,PVA,Wood 

Q

what is the highest temperature that the extruder can get ?

By kamal osama Jun-05/2018 05:01:26

A

Hello Kamal,
Thanks for your inquiry.

The highest extruder temperature is 240 Deg.C.

Q

What is the warehouse G-W-12? Is it refurbished or has the item been used?

By fcol May-18/2018 16:48:30

A

Hello Fcol,

G-W-12 is a code for the shipping location, if you choose this code when you place your order it will be shipped from Spain.

It is new item.


Q

The US Plug version can be used in Europe ? Best Regards

By Peter Apr-05/2018 05:06:12

A

Hello Peter,
We will send an adaptor according to the order's country of delivery.

Q

does it also come with two titan extruder and two normal ones or just one type

By khan masroor Jan-21/2018 18:17:32

A

Hello khan,

Packing Contents: 1 x Tevo Tarantula 3D Printer Kit with Assembly Tools, 1 x 8GB SD Card, 1 x English Assembly Instructions, 1 x USB 2.0 Bundle, 2 x Rolls of Free Filaments ( Colors Random ). 

Let me know if you need any further assistance. 


Q

Has the bed a heater ?

By André Luís Mendes Nov-23/2017 15:46:03

A

Hello André,
Please note that there is a heated bed in the parcel.

Please rest assured.

Q

Is this printer the newest 2017 model with de large bed size (280x200), the automatic bed leveling, and the dual color pro metal (flexible filaments) extruder? Thanks you very much.

By Sáez Hurtado Oct-13/2017 16:03:29

A

Dear Sáez,


Thank you for your inquiry.

Large printing size: 200 x 280 x 200mm

It supports auto levelling.

2 x Rolls of Free Filaments ( Colors Random )

Model: Tarantula + large heat bed + auto levelling + dual extruder + flex mental extruder 


Q

Does this printer come with 2 extruders or just one?

By gergo654 Sep-10/2017 07:50:58

A

Hello gergo654,

Yes, it has dual extruder.

Q

Can you print PVA support structures with this printer?

By carl hughes Aug-16/2017 09:41:32

A

Hello carl,


Yes, it can print PVA support structures.

Supporting material: ABS,Nylon,PETG,PLA,PVA,Wood 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!