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Customer Questions

  • All(36)
  • Product Information(25)
  • Stock Status
  • Payment(1)
  • About Shipping(8)
  • Others(2)
Q

what is the dimensions of this mobile

By prakash Jun-05/2018 08:28:14

A
Hello Prakash, Product size: 16.20 x 7.80 x 1.40 cm / 6.38 x 3.07 x 0.55 inches 
Q

I have 2 questions: How can I know if this will support my data plan? Also, if I use a different fast charge charger that is less than 12v 2a, will it still charge?

By Paul Apr-19/2018 00:05:04

A
Dear Paul,Unlocked for Worldwide use. Please ensure local area network is compatible.  Please check with your carrier/provider before purchasing this item. Network: 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz4G: FDD-LTE 800/900/1800/2100/2600MHzIf you use a different fast charge, it will still charge, but very slow.
Q

Is this compatible with 2.4 GHz 802.11 n modem router? (Bell Home Hub 1000)

By Paul Apr-17/2018 21:57:03

A
Hello Paul, WIFI: 802.11a/b/g/n wireless internet 
Q

How do I know if this phone will connect to my home Wifi?

By Paul Apr-17/2018 21:54:56

A
Hello Paul, WIFI: 802.11a/b/g/n wireless internet Wireless Connectivity: 3G,4G,A-GPS,Bluetooth,GPS,GSM,LTE,WiFi 
Q

Is the phone brand new and unused.

By Marvin Jan-22/2018 19:02:01

A
Hello Marvin, Thanks for your inquiry.Yes, the item is brand new and unused. 
Q

Can it take up to 128gb micro SD?

By David Nov-28/2017 23:55:01

A
Hello David, This item supports TF card up to 64GB (not included) .
Q

Its support wifi charging_

By Attila Nov-21/2017 21:29:53

A
Hello Attila,Wireless Connectivity: 3G,4G,A-GPS,Bluetooth,GPS,GSM,LTE,WiFi WIFI: 802.11a/b/g/n wireless internet. Let me know if you need any further assistance. 
Q

does it work on 4G LTE 880 MHz or FDD, Band 20?

By behzod Nov-12/2017 14:34:09

A
Hello behzod,it can work with 4G: FDD-LTE 800/900/1800/2100/2600MHz. Let me know if you need any further assistance. 
Q

What is your fastest possible shipping to canada?

By Evan Oct-03/2017 16:00:03

A
Hello Evan,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

dear all is this product work in Hebrew? what any accessories do i need to add to the package that everything will work smootly in my country Israel? thanks in advance maayan

By maayan brakemeier Oct-01/2017 10:23:13

A
Hello maayan, Yes, the item can support Hebrew.If you want to use the item in Israel, please check frequency issue in the link http://maps.mobileworldlive.com/ and detailed information as follows:Network: 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz4G: FDD-LTE 800/900/1800/2100/2600MHzIf your country can support the bands, you can use them in Israel.