All
Product keywords
Please enter the email address account

Customer Q&A

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

CAN I SHOW YOUR PRODUCT IN MY YOUTUBE CHANNEL??

By YT DZ Jul-11/2018 21:45:49

A

Hello YT,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

What type of ink it has ? is it a gel one ?

By takis Jun-17/2018 11:33:30

A

Hello Takis, 
The metal signature pen is made of high flow ink from PREMEC, Switzerland, and is gelatinous.

Let me know if you need any help.

Q

Hi, I'm looking for the Xiaomi pen in rose gold. I've bought one in March on GearBest, but cant find this color anymore. Can you help me? Thanks Stefan

By Stefan Glade May-25/2018 07:56:04

A

Dear Stefan,


Sorry, there are only the Silver and the Golden colors of this item.


Q

https://www.gearbest.com/pen-pencils/pp_604496.html This Ink is not working for this pen. Can you send the right Ink ?

By Umut Apr-27/2018 20:16:35

A

Hello Umut,
Thanks for your inquiry.

Here is the link of the item Original Xiaomi 0.5mm Sign Pen : https://www.gearbest.com/pen-pencils/pp_638391.html?wid=1433363


Q

Do you offer ink for the pen? Here you say: Please try to click this link: https://www.gearbest.com/pen-pencils/pp_604496.html And there wou say: It is not ok for https://www.gearbest.com/pen-pencils/pp_638391.html

By Dirk Apr-19/2018 13:54:15

A

Hello Dirk, 
Ink link: https://www.gearbest.com/pen-pencils/pp_604496.html 

Let me know if you need any help.

Q

Why not send to Japan? Do not buy from Japan!?

By T_U Mar-25/2018 03:31:03

A

Hello T_U,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, i found ink only for white version... where can i buy the ink for this pen?

By Ink for this pen Nov-09/2017 08:34:27

A

Hello sir/madam,


Please try to click this link: https://www.gearbest.com/pen-pencils/pp_604496.html 

Q

Hi, Where can I buy the spare parts to write, of this pen ???

By Paolo Jul-24/2017 09:14:53

A

Hello Paolo,
Thanks for your inquiry.

Sorry, we do not have the spare parts for the item for sale.

Q

Hello I would like to ask you again about color of the INK ( it is blue or black )??? We know colour of the pen is gold but we asking about INK. Thank you Dusan

By Dusan Jul-04/2017 11:59:37

A

Hello Dusan,
The ink of the pen is black.

Let me know if you need any help.

Q

What color is the ink, blue or black?

By Meny Jun-16/2017 10:34:52

A

Hello Meny,

The item you asked is GOLDEN.

Q

What type of ink it has ? is it a gel one ?

By takis Jun-17/2018 11:33:30

A

Hello Takis, 
The metal signature pen is made of high flow ink from PREMEC, Switzerland, and is gelatinous.

Let me know if you need any help.

Q

Hi, I'm looking for the Xiaomi pen in rose gold. I've bought one in March on GearBest, but cant find this color anymore. Can you help me? Thanks Stefan

By Stefan Glade May-25/2018 07:56:04

A

Dear Stefan,


Sorry, there are only the Silver and the Golden colors of this item.


Q

https://www.gearbest.com/pen-pencils/pp_604496.html This Ink is not working for this pen. Can you send the right Ink ?

By Umut Apr-27/2018 20:16:35

A

Hello Umut,
Thanks for your inquiry.

Here is the link of the item Original Xiaomi 0.5mm Sign Pen : https://www.gearbest.com/pen-pencils/pp_638391.html?wid=1433363


Q

Do you offer ink for the pen? Here you say: Please try to click this link: https://www.gearbest.com/pen-pencils/pp_604496.html And there wou say: It is not ok for https://www.gearbest.com/pen-pencils/pp_638391.html

By Dirk Apr-19/2018 13:54:15

A

Hello Dirk, 
Ink link: https://www.gearbest.com/pen-pencils/pp_604496.html 

Let me know if you need any help.

Q

Hi, i found ink only for white version... where can i buy the ink for this pen?

By Ink for this pen Nov-09/2017 08:34:27

A

Hello sir/madam,


Please try to click this link: https://www.gearbest.com/pen-pencils/pp_604496.html 

Q

Hi, Where can I buy the spare parts to write, of this pen ???

By Paolo Jul-24/2017 09:14:53

A

Hello Paolo,
Thanks for your inquiry.

Sorry, we do not have the spare parts for the item for sale.

Q

Hello I would like to ask you again about color of the INK ( it is blue or black )??? We know colour of the pen is gold but we asking about INK. Thank you Dusan

By Dusan Jul-04/2017 11:59:37

A

Hello Dusan,
The ink of the pen is black.

Let me know if you need any help.

Q

What color is the ink, blue or black?

By Meny Jun-16/2017 10:34:52

A

Hello Meny,

The item you asked is GOLDEN.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Why not send to Japan? Do not buy from Japan!?

By T_U Mar-25/2018 03:31:03

A

Hello T_U,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

CAN I SHOW YOUR PRODUCT IN MY YOUTUBE CHANNEL??

By YT DZ Jul-11/2018 21:45:49

A

Hello YT,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.