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Customer Questions

  • All(42)
  • Product Information(33)
  • Stock Status(3)
  • Payment
  • About Shipping(2)
  • Others(4)
Q

what ssd extension to use? i bought samsung 960 EVO M.2 and it doesn't fit :((((

By marco Apr-26/2018 19:52:33

A
Hello Marco, Thanks for your inquiry.The item supports SSD m2 2242.
Q

Is US plug available for this model?

By Sakura Apr-20/2018 01:42:14

A
Hello Sakura,It has CN plug.We will send an adaptor according to the order's country of delivery.
Q

8000mAh battery capacity? Are you sure or you are kidding us ?

By emiX Apr-16/2018 10:22:31

A
Hello EmiX,All of our products are sold as described.Please feel free to order anytime.
Q

How ling will the delivery take??

By JE HOON JUNG Apr-16/2018 05:18:04

A
Hello JE,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 
Q

Is it ok to install a 256Gb SATA M2 SSD in the expansion slot under the notebook or is there any limitation?

By Andrea Apr-06/2018 23:39:21

A
Hello Andrea, Yes ,it can ,but there is max number -1TB .
Q

I would like to ask if i can install apps-software in the TF expanssion card.

By Antony Mar-21/2018 23:40:15

A
Hello Antony,Yes, you should select the path when installing.
Q

Is a EU Plug included?

By Tomek Mar-21/2018 20:47:22

A
Hello Tomek,Yes,there is EU adapter for the item.Thank you.
Q

Wich Plug is included ? EU oder UK or China ?

By Tomek Mar-21/2018 20:17:22

A
Hello Tomek,There is EU adapter for the item.Thank you.
Q

Hello, is the YEPO on the back panel backlit?

By Crawford Mar-20/2018 01:13:08

A
Hello Crawford, Thank you for your inquiry.Logo is posted on it, it is not backlit.
Q

Does the laptop have Office Pack? If yes, which one?

By Enrica Mar-16/2018 08:52:10

A
Hello Enrica,No, sorry.