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Customer Questions

  • All(270)
  • Product Information(224)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(26)
  • Others(16)
Q

Is the phone water resistant at all?

By William Bowye Sep-22/2018 10:54:22

A
Hello William, No ,I am sincerely sorry that it is not .
Q

Does the bluboo s1 have NFC ?

By Phil Jun-19/2018 14:09:06

A
Hello Phil,No, sorry.
Q

Can you tell me the info about the sar?

By Vitor Mar-12/2018 14:09:59

A
Hello Vitor,Please kindly check the link for SAR:https://www.gearbest.com/blog/how-to/sar-value-checklist-for-smartphones-on-gearbest-1316
Q

is this device supported with google assistant

By Anuwak Mathur Feb-25/2018 14:48:13

A
Hello Anuwak, It supports google assistant.Let me know if you need any help.
Q

When a item is send from a GW warehouse, it counts as if it were sended from China or it counts as a Europe item for customs office? I ask because i want to see if it is worth it to buy the product.

By Panagiotis Pantazopoulos Feb-13/2018 12:57:21

A
Hello Panagiotis,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Hi, what material is the body made of?

By Paul Feb-08/2018 22:31:20

A
Hello Paul, Thanks for your inquiry.The material of the body is glass and metal.
Q

Where is GW-16 wharehouse??? The item starts where the shippment??

By Francisco Feb-08/2018 18:00:02

A
Hello Francisco, GW-16 is in Spain.If you choose  GW-16 warehouse,it will be shipped out from Spain.
Q

Hi Bluboo I want to insert 2 SIMs + 1 microSD at the same time? Are the 3 slots separate?

By GG Jan-22/2018 12:15:30

A
Hello GG, Yes, the item can support the function.Please rest assured.
Q

service centers in UAE and India

By Madhavankutty Jan-07/2018 12:22:28

A
Hello Madhavankutty,It just can work with below Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100Mhz4G: FDD-LTE 800/900/1800/2100/2600MHz. Let me know if you need any further assistance. 
Q

Is language available in Japanese?

By takeo tanahashi Jan-04/2018 13:10:07

A
Hello takeo, Thank you for your inquiry.Yes, the device can support Japanese.