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Customer Questions

  • All(157)
  • Product Information(121)
  • Stock Status(3)
  • Payment(3)
  • About Shipping(23)
  • Others(7)
Q

hello, does it work at Dominican Republic?

By Angel May-04/2018 01:29:52

A
Hello Angel, Please check with your local communication company if they suport this network frequency:2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/900/1800/2100/2600MHz
Q

Does this item works for Mexico. I could not understand the Band and Frequency used by this device. Thank you

By Arturo Torres Apr-25/2018 22:39:51

A
Hello Arturo,Yes.Unlocked for Worldwide use.  Mexico:2G     -     GSM 850/1900    3G     Iusacell     3G 850/1900     TELCEL     3G 850/1900     Nextel Mexico     3G 1700/2100    4G     Movistar      4G LTE 1900Mhz     Telcel      4G LTE 1700/2100Mhz    
Q

hi, i have a question, this phone works in Lithuania, i understand how to check :(

By Nerijus Apr-17/2018 10:46:47

A
Hello Nerijus, Thanks for your inquiry.Yes, the item works in Lithuania.
Q

Hello I does supported the option of external microSD, as internal storage (adoptable storage)?. Thanks

By Man Apr-13/2018 15:55:24

A
Hello Man, This item supports TF card up to 256GB .The RAM is 4GB , the ROM is 64GB .
Q

Hi dear. Can you tell, if the phone has FM? Thank you.

By Manolis Saviolakis Apr-13/2018 12:59:36

A
Hello Manolis, Thanks for your inquiry.Yes it has FM.
Q

MAZE Alpha 4G Phablet - BLACK your product have gyroscope And compass sensor ?

By José Luis Hueso Apr-12/2018 17:39:17

A
Hello José, It has gyroscope And compass sensor.Let me know if you need any help.
Q

Does it have warranty in India ? What is the power adaptor sent is it indian plug compatible ?

By Ravindra Apr-08/2018 15:55:56

A
Hello Ravindra,There is not the warranty place in India.For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.There is EU adapter for the item,which should be suitable for you.
Q

Can you tell me that what is the function of hotknot?

By Abdullah jan Apr-02/2018 06:20:41

A
Hello Jan,This transmission technology permits two mobile phones with hotknot technology to transmit data by touching the screen.Thank you for your inquiry.
Q

Sim Card Holds 4? 2 different contact cards plus 2 Nano? or only 1 Nano + 1 contact card? How many slots ?

By Ivan Mar-29/2018 11:24:54

A
Hello Ivan, SIM Card: dual SIM dual standby ( dual Nano SIM cards )SIM Card Type: Dual Nano SIM Let me know if you need any help.
Q

The phone advertises an Octa-Core processor. The Helio P25 is only a 4 core. Is this phone 8 core or 4 core?

By Christian Mar-23/2018 17:50:06

A
Hello Christian, Thanks for your inquiry.Cores: 1.4GHz,2.5GHz,Octa Core.