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Customer Questions

  • All(65)
  • Product Information(40)
  • Stock Status(5)
  • Payment(2)
  • About Shipping(13)
  • Others(5)
Q

Hello do the Xiaomi laptops have the CE mark so I wont have an issue at customs in Cyprus where they send electronics back if they are not CE marked.

By Andreas Dec-02/2018 10:22:15

A
Hello Andreas, Yes ,it does have .
Q

His is this 2008? What processor is this ? it says i5 8250u 2.5ghz ??? is it suppose to be 1.6GHZ

By Helson Nov-27/2018 18:17:56

A
Hello Helson,For your issue, please kindly note:CPU: Intel Flagship i5 Processor for Fluent Multi-taskIt is powered by Intel Core i5-8250U processor.
Q

Hi There, It says global version in description. Does that means it comes in English language?

By Ankit Nov-24/2018 23:23:24

A
Hello Ankit,Please note that this is an international version, so it can support English.Let me know if you need any further assistance. 
Q

this is global version or Chinese version.... I mean to say that the language in the laptop will be English or it will be complete Chinese because when it comes to India, it will be very good if I get an English version.

By JOHNSON PK Nov-23/2018 09:52:42

A
Hello JOHNSON, Languages: Windows OS is built-in Chinese language pack    I am sorry that the language can not be changed.
Q

I want this to ship in Germany. For that, do I need to pay any TAX? If yes then how much is it currently?

By Shovra Das Nov-21/2018 14:39:14

A
Hello Shovra,If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. And we don't know the exact amount.For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

If I ship the laptop it comes with Portuguese Language? Or the Laptop only has chinese

By Samuel Loureiro Nov-17/2018 09:44:45

A
Hello Samuel, The windows OS is built-in Chinese language pack .
Q

Does the 8gb+256gb+i5-8250u version contains mx150?

By ĐứcAnh Nov-15/2018 21:22:54

A
Hello ĐứcAnh, Graphics Chipset: NVIDIA GeForce MX150 
Q

what is the warranty on the laptop?

By Abhishek Nov-14/2018 00:50:52

A
Hello Abhishek,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

what is the warranty on the product?

By Abhishek Nov-13/2018 12:56:45

A
Hello AbhishekPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Do you ship this item to South Africa via Buffalo ?

By James Nov-12/2018 05:10:08

A
Hello James,We can ship this item to South Africa.The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html