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Customer Q&A

  • All(12)
  • Product Information(10)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

Is it in stock ? I will go for a travel and leave France the 30th of september, if I order now am I sure to get it before the 28th of september ?..

By Kevin Aug-21/2018 07:04:51

A

Hello Kevin,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Battery Type: 7.6V / 4800mAh, Li-ion polymer battery or 9600mAh Polymer Battery?

By KONSTANDINOS ZOLOTAS Jul-23/2018 13:28:15

A

Hello KONSTANDINOS, 
The item has 7.6V / 4800mAh, Li-ion polymer battery .

Q

The jumper ezbook 3 plus fhd display is a IPS panel or TN panel?

By nt Oct-14/2017 21:12:27

A

Hello nt,
Jumper EZbook 3 Plus is equipped with a 14.0 inch FHD display.

Q

Good afternoon, The jumper ezbook 3 plus display is a IPS panel ou TN panes?? Best regards

By Luis Sep-11/2017 17:45:44

A

Hello Luis,

Jumper EZbook 3 Plus is equipped with a 14.0 inch FHD display.

Q

IPS or TN screen ?

By ьфч Sep-09/2017 15:42:24

A

Hello ьфч,
Thank you for your inquiry.

The screen is FHD.

Let me know if you need any help.

Q

Greetings, is the notebook/charger 110 or 220v?

By Evandro Aug-30/2017 19:50:16

A

Hello Evandro,

AC adapter: 100-240V 12V 2A 

Q

Hello, 1) Is the Windows operating system preinstalled and licenced? 2) Is there a secondary bay for extra SSD? Thank you.

By geoita Aug-08/2017 16:13:02

A

Hello geoita,
Thank you for your inquiry.

1)It has Microsoft Windows 10 OS preinstalled.

2)It supports external TF card.

Let me know if you need any help.

Q

Hi, Music format and Video format?

By Célian Aug-06/2017 11:51:28

A

Hello Célian,
Thank you for your inquiry.

Music format: 3GP,AAC,MP3,WAV,WMA

Video format: Video format: 1080P,MKV,MP4 

Let me know if you need any help.

Q

1-It has a chinese only language windows 10? 2-It has glossy or matte display?

By Maurizio Aug-04/2017 20:16:14

A

Hello Maurizio,

Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi.

It is glossy display.

Let me know if you need any further assistance. 


Q

does it have a usb type-c port? if yes, does the type c port support dc-in charging?

By lloyd Jul-26/2017 01:11:51

A

Hello lloyd,


This item is on pre order now so the language and other information will be confirmed when it is on sell later. 

Thank you for your understanding. 


Q

Battery Type: 7.6V / 4800mAh, Li-ion polymer battery or 9600mAh Polymer Battery?

By KONSTANDINOS ZOLOTAS Jul-23/2018 13:28:15

A

Hello KONSTANDINOS, 
The item has 7.6V / 4800mAh, Li-ion polymer battery .

Q

The jumper ezbook 3 plus fhd display is a IPS panel or TN panel?

By nt Oct-14/2017 21:12:27

A

Hello nt,
Jumper EZbook 3 Plus is equipped with a 14.0 inch FHD display.

Q

Good afternoon, The jumper ezbook 3 plus display is a IPS panel ou TN panes?? Best regards

By Luis Sep-11/2017 17:45:44

A

Hello Luis,

Jumper EZbook 3 Plus is equipped with a 14.0 inch FHD display.

Q

IPS or TN screen ?

By ьфч Sep-09/2017 15:42:24

A

Hello ьфч,
Thank you for your inquiry.

The screen is FHD.

Let me know if you need any help.

Q

Greetings, is the notebook/charger 110 or 220v?

By Evandro Aug-30/2017 19:50:16

A

Hello Evandro,

AC adapter: 100-240V 12V 2A 

Q

Hello, 1) Is the Windows operating system preinstalled and licenced? 2) Is there a secondary bay for extra SSD? Thank you.

By geoita Aug-08/2017 16:13:02

A

Hello geoita,
Thank you for your inquiry.

1)It has Microsoft Windows 10 OS preinstalled.

2)It supports external TF card.

Let me know if you need any help.

Q

Hi, Music format and Video format?

By Célian Aug-06/2017 11:51:28

A

Hello Célian,
Thank you for your inquiry.

Music format: 3GP,AAC,MP3,WAV,WMA

Video format: Video format: 1080P,MKV,MP4 

Let me know if you need any help.

Q

1-It has a chinese only language windows 10? 2-It has glossy or matte display?

By Maurizio Aug-04/2017 20:16:14

A

Hello Maurizio,

Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi.

It is glossy display.

Let me know if you need any further assistance. 


Q

does it have a usb type-c port? if yes, does the type c port support dc-in charging?

By lloyd Jul-26/2017 01:11:51

A

Hello lloyd,


This item is on pre order now so the language and other information will be confirmed when it is on sell later. 

Thank you for your understanding. 


Q

Hi, it says that the memory is up to 16gb and that it has 4 memory slots. Does this mean that we can upgrade the memory?

By Kalle Jul-12/2017 06:52:19

A

Hello Kalle,
Yes you can do it.

Q

Is it in stock ? I will go for a travel and leave France the 30th of september, if I order now am I sure to get it before the 28th of september ?..

By Kevin Aug-21/2018 07:04:51

A

Hello Kevin,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


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Q

now u can ship it to brazil?

By Roberto Jul-21/2017 03:48:21

A

Hello Roberto,
It can be shipped to Brazil.

Please feel free to order it.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!