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Customer Questions

  • All(20)
  • Product Information(7)
  • Stock Status(7)
  • Payment
  • About Shipping(5)
  • Others(1)
Q

hi, does this product have warranty and if it broke where do you need to send it to ?

By nassim May-23/2018 19:18:44

A
Hello NassimPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

I need to deliver it in China. Is it possible ?

By Tiago May-23/2018 18:58:42

A
Hello Tiago, If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.We are sorry that we can not ship the item inside China.
Q

Hello, is this item currently in stock?

By Gio May-04/2018 16:40:14

A
Hello Gio,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Hello You can install windows 10 in Spanish , Xiaomi notebook 13.3 i7?

By Roc Costa Mar-28/2018 15:43:25

A
Hello Roc, Thanks for your inquiry.Sorry but you can't.Languages: Windows OS is built-in Chinese language pack
Q

do you ship it to Greece (Athens) ?

By Polyhronis Mar-26/2018 11:26:48

A
Hello Polyhronis, We can ship it to Greece.Let me know if you need any help.
Q

Hello, if I order this laptop to Europe (Latvia) will it be possible for you to write that this is a gift and lower the price under 20$ in the invoice? Otherwise I can get fine for from the post office for ordering such expensive product

By Aleksis Mar-15/2018 17:01:08

A
Hello Aleksis, Thanks for your inquiry.Sorry we cannot send the item as a gift or declare a lower value for your ordert.
Q

Do you have this laptop in stock now?

By Lucas Feb-15/2018 13:01:50

A
Hello Lucas,Yes, we have stock, please feel free to order it. Best Regards
Q

is this model going to be in any warehouse in Europe soon??

By Edu Feb-10/2018 00:40:34

A
Hello Edu,We ship everywhere in the world from the HK warehouse.This item is not in stock in EU warehouse temporarily.Once it is back to our EU warehouse,we will update it on the website.Please keep an eye on our website.Thank you for your attention.
Q

What's the Warranty? Where to get parts such as battery, keyboard, and LCD when warranty expires?

By Ronald Tiu Feb-08/2018 12:03:44

A
Hello RonaldPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Is this item on stock now? Thank You.

By Tobias Jan-08/2018 11:22:35

A
Hello Tobias,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.