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Customer Questions & Answers

  • All(17)
  • Product Information(15)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

I would like to know if the product is new from the factory?

By jair Sep-04/2018 06:06:45

A

Hello Jair,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

Hi, does it support playing movies via Airplay from iPhoneX wirelessly?

By Artem Aug-27/2018 01:50:56

A

Hello Artem, 
Yes, it does.

You can play with the DLNA.

Let me know if you need any help.

Q

is this using S905X or S905 CPU? Please confirm

By Ghani Jul-01/2018 16:10:30

A

Hello Ghani,


It has S905 CPU.


Q

Is this compatible with iPad and iPhone?

By Mark May-21/2018 11:33:38

A

Hello Mark,

It is compatible with iPad and iPhone.

Q

Hello, Is trapezoid setting automatic ?

By Sam Mar-19/2018 11:13:12

A

Hello Sam,


Keystone correction, trapezoid screen and smart adjustment. 

Let me know if you need any further assistance. 


Q

Android version is up-gradable?? what is the android version?

By Nikolas Efthymiou Feb-20/2018 08:12:32

A

Hello Nikolas, 
Android version isn't up-gradable and android version is 6.0.

Let me know if you need any help.

Q

Does this have hotspot?

By M Jan-19/2018 12:54:42

A

Hello M,


Sorry.It not have hotspot

Q

Does this projector support HDMI input and output.

By Imran Jan-04/2018 10:46:28

A

Hello Imran,
Thanks for your inquiry.

The item has the HDMI input.

Q

CAN I USE MY IPHONE WITH IT ?? OR ONLY ANDROID PHONES??

By REEMA Nov-24/2017 01:01:10

A

Hello REEMA,

Sorry it is just for Android . 


Let me know if you need any further assistance. 


Q

Please confirm whether this product has HDMI-In input and not HDMI-out. I want to project my laptop screen via this projector through HDMI and if your information is wrong, I would have trouble re-sending the product back to you. Please double check and answer. Thank you

By Mayoor Patel Sep-19/2017 04:45:36

A

Hello Mayoor,


For your issue, we need to contact our product department to confirm and get more details. Please kindly wait 1-2 business days for our follow up email. Thank you for your understanding.


Q

I would like to know if the product is new from the factory?

By jair Sep-04/2018 06:06:45

A

Hello Jair,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

Hi, does it support playing movies via Airplay from iPhoneX wirelessly?

By Artem Aug-27/2018 01:50:56

A

Hello Artem, 
Yes, it does.

You can play with the DLNA.

Let me know if you need any help.

Q

is this using S905X or S905 CPU? Please confirm

By Ghani Jul-01/2018 16:10:30

A

Hello Ghani,


It has S905 CPU.


Q

Is this compatible with iPad and iPhone?

By Mark May-21/2018 11:33:38

A

Hello Mark,

It is compatible with iPad and iPhone.

Q

Hello, Is trapezoid setting automatic ?

By Sam Mar-19/2018 11:13:12

A

Hello Sam,


Keystone correction, trapezoid screen and smart adjustment. 

Let me know if you need any further assistance. 


Q

Android version is up-gradable?? what is the android version?

By Nikolas Efthymiou Feb-20/2018 08:12:32

A

Hello Nikolas, 
Android version isn't up-gradable and android version is 6.0.

Let me know if you need any help.

Q

Does this have hotspot?

By M Jan-19/2018 12:54:42

A

Hello M,


Sorry.It not have hotspot

Q

Does this projector support HDMI input and output.

By Imran Jan-04/2018 10:46:28

A

Hello Imran,
Thanks for your inquiry.

The item has the HDMI input.

Q

CAN I USE MY IPHONE WITH IT ?? OR ONLY ANDROID PHONES??

By REEMA Nov-24/2017 01:01:10

A

Hello REEMA,

Sorry it is just for Android . 


Let me know if you need any further assistance. 


Q

Please confirm whether this product has HDMI-In input and not HDMI-out. I want to project my laptop screen via this projector through HDMI and if your information is wrong, I would have trouble re-sending the product back to you. Please double check and answer. Thank you

By Mayoor Patel Sep-19/2017 04:45:36

A

Hello Mayoor,


For your issue, we need to contact our product department to confirm and get more details. Please kindly wait 1-2 business days for our follow up email. Thank you for your understanding.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can it be shipped to Nepal? And if yes then how long does it take and what would be the extra cost of shipping to Nepal?

By Ashish Manandhar Sep-18/2017 10:26:59

A

Hello Ashish,

Thank you for your inquiry.

It can be shipped to Nepal.

The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

hello, I would like to order but is it possible maybe in next futur to send from EU store??? Because with taxes that will be very expensive for me in Belgium... Thanks

By Crespin Sep-05/2017 22:11:53

A

Hello Crespin,
We are sorry this item not in stock in EU warehouse.

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