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Customer Questions

  • All(15)
  • Product Information(14)
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Q

Does it work with Samsung SmartThings?

By Carlos Jan-12/2019 21:29:55

A
Hello Carlos,No, it can't.
Q

Why does not not say in the product description that it needs a gateway to function?

By Steve Sep-06/2018 21:59:13

A
Hello Steve, Thank you for your inquiry.It must cooperate with millet's multi-function gateway or aqara air conditioner companion (gateway version)/Aqara camera (gateway version)to use together. Other brands of gateways can't be used.
Q

Can I use the product with xiaomi getway and Mi Home Application?

By Salvatore Aug-23/2018 12:38:52

A
Hello Salvatore, Thank you for your inquiry.You can use the product with xiaomi getway and Mi Home Application.
Q

Hello Can I drop it in 2 cubic meter water tank to see the water level?

By Sayed Jul-27/2018 20:41:19

A
Hello Sayed,I apologize for my late response.You may rop it in 2 cubic meter water tank to see the water level.Thank you.
Q

Do you have the Brazilian plug for the outlet? Does it work in 220v?

By Jansen Jul-23/2018 19:06:09

A
Hello Jansen, Thanks for your inquiry.This device can be used with a multi-function gateway. Internal self-supporting button battery, independent of voltage.
Q

What will happen to the product if it is completely immersed with water? Does it float? Is it able to withstand being submerged?

By Tegan May-23/2018 06:55:46

A
Hello Tegan, Thanks for your inquiry.1:Yes, the item can float under water.2: Yes, the item is able to withstand being submerged.
Q

Is the product able to be completely submerged in water?

By Tegan May-22/2018 10:31:03

A
Dear Tegan,IP67 waterproof grade is perfect for eave, garden, courtyard, balcony. 
Q

The water sensor says it supports zigbee protocol. It should work with gateways other than just Xiamomi right?

By Paul Apr-12/2018 02:05:51

A
Hello Paul,It must cooperate with millet's multi-function gateway or aqara air conditioner companion (gateway version)/Aqara camera (gateway version)to use together. Other brands of gateways can't be used.
Q

How many sensors can I connect to the same gateway?

By Filipe Apr-03/2018 17:04:31

A
Hello Filipe,I apologize for my late response.A gateway can connect 31 sub-devices if you only connect sensors.Thank you.
Q

which getway should i buy for this sensor?

By Matteo Mar-19/2018 09:16:28

A
Hello Matteo, You can try to buy Xiamomi gateway.