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Customer Q&A

  • All(32)
  • Product Information(29)
  • Stock Status
  • Payment(1)
  • About Shipping
  • Others(1)
Q

Is google play working well??

By Eti Jul-08/2018 19:23:24

A

Hello Eti, 
The google play can work well.

Let me know if you need any help.

Q

1) does it support Hulu at 1080p? 2) does it support Netflix at 1080p? 3) is it rooted or unrooted? 4) does it come with Kodi? 5) does it come with google play?

By Jon Jun-07/2018 23:52:23

A

Hello Jon, 
This item does not support Hulu at 1080p ,it has rooted .

It supports Netflix at 1080p .You can install the kodi directly by yourself .



Q

The specs say it is 1GB2GB of Ram. the ad description says it is 2GB ram. which is it?

By Gil May-27/2018 21:32:38

A

Hello Gil,
Thansk for your inquiry.

The item coems with 2GB RAM.

Q

¡este aparato viene configurado y con el programa cargado para ver gratis los canales de pago?

By Ignacio May-14/2018 15:48:35

A

Hello Ignacio,

Payments are based on local channels

Q

Does this box come with Exodus installed?

By Jim May-12/2018 18:02:35

A

Dear Jim,


Sorry, it does not come with Exodus installed.

But you can install by yourself.

Q

Can i surf the internet with this box on my tv

By andy May-10/2018 20:17:07

A

Hello Andy,

Yes, you can surf the internet with the tv box on your tv.

Q

Where is located the warehouse named G-W-5? Thanks.

By Jura Mar-30/2018 21:46:03

A

Hello Jura,
Thanks for your inquiry.

G-W-5 warehouse is located in Czech.

Q

hello does it have OTA actualizations?

By Francisco Correia Mar-14/2018 21:27:25

A

Hello Francisco,

Yes,it supports OTA.Thank you.


Q

Where is located the warehouse named G-W-4? Thanks.

By Dimitar Mar-14/2018 12:26:47

A

Hello Dimitar, 
The G-W-4 is located in Poland .

Q

Hello, Does it support DTS. DTSHD, ATMOS, TRUEHD ? (DTS or DTSHD at least) Does it have HDMI passthru like the former M8S ? Thank you

By Simon Mar-13/2018 12:49:24

A

Hello Simon,


Yes, it support this function.


Q

1) does it support Hulu at 1080p? 2) does it support Netflix at 1080p? 3) is it rooted or unrooted? 4) does it come with Kodi? 5) does it come with google play?

By Jon Jun-07/2018 23:52:23

A

Hello Jon, 
This item does not support Hulu at 1080p ,it has rooted .

It supports Netflix at 1080p .You can install the kodi directly by yourself .



Q

The specs say it is 1GB2GB of Ram. the ad description says it is 2GB ram. which is it?

By Gil May-27/2018 21:32:38

A

Hello Gil,
Thansk for your inquiry.

The item coems with 2GB RAM.

Q

¡este aparato viene configurado y con el programa cargado para ver gratis los canales de pago?

By Ignacio May-14/2018 15:48:35

A

Hello Ignacio,

Payments are based on local channels

Q

Does this box come with Exodus installed?

By Jim May-12/2018 18:02:35

A

Dear Jim,


Sorry, it does not come with Exodus installed.

But you can install by yourself.

Q

Can i surf the internet with this box on my tv

By andy May-10/2018 20:17:07

A

Hello Andy,

Yes, you can surf the internet with the tv box on your tv.

Q

Where is located the warehouse named G-W-5? Thanks.

By Jura Mar-30/2018 21:46:03

A

Hello Jura,
Thanks for your inquiry.

G-W-5 warehouse is located in Czech.

Q

hello does it have OTA actualizations?

By Francisco Correia Mar-14/2018 21:27:25

A

Hello Francisco,

Yes,it supports OTA.Thank you.


Q

Hello, Does it support DTS. DTSHD, ATMOS, TRUEHD ? (DTS or DTSHD at least) Does it have HDMI passthru like the former M8S ? Thank you

By Simon Mar-13/2018 12:49:24

A

Hello Simon,


Yes, it support this function.


Q

Is it Mecool M8S PRO L or PRO W?

By Peter Jan-28/2018 11:31:38

A

Hello Peter,

It is M8S PRO + .

Q

Hi Does it support micro SD card up to 32/64/128 GB?

By zakaria Jan-22/2018 23:57:00

A

Hello zakaria, 

Max. Extended Capacity: TF card up to 32GB (not included)    

Let me know if you need any help.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

can i pay cash on delivery

By البلقا Sep-01/2017 23:57:33

A

Hello البلقا,

No.

Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Where is located the warehouse named G-W-4? Thanks.

By Dimitar Mar-14/2018 12:26:47

A

Hello Dimitar, 
The G-W-4 is located in Poland .