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Customer Q&A

  • All(23)
  • Product Information(21)
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  • Others
Q

Hi, 1. Does V88 have an InfraRed receiver? If not, what's the best accessory to control it by IR? 2. Is there a way of controlling the box via TCP/IP?

By Lucas May-25/2018 06:06:20

A

Hello Lucas,

1. It is infrared receiving remote control.

2. No.

Q

Hi Does it support Airplay?

By Tzviel May-10/2018 04:58:47

A

Hello Tzviel,

We are sorry that it is not supported, please download the third party software.

Q

It supports HDMI CEC ?

By siven01 Mar-21/2018 15:48:25

A

Hello Siven01,

You need adjust it again to support HDMI CEC.Thank you.

Q

What is it useful life, if daily use time is 10 hours?

By Jorge Hdez Mar-21/2018 00:54:00

A

Hello Jorge,


The use of 10 hours is no problem, the use of time is about 1-2 years, depending on the use of the environment to determine.


Q

Does it came with embedded GPS?

By Francesco Mar-12/2018 12:48:56

A

Hello Francesco,

No,there is not embedded GPS.Hope you may understand us.


Q

Does it support analog video and audio signal through the AV output?

By MCHU Mar-01/2018 16:00:54

A

Hello MCHU,


It supports V output..

Q

Does this product support bluetooth? Can I install Netflix and Kodi on it?

By Maike Jan-11/2018 10:10:17

A

Hello Maike,

We are sincerely sorry that there is no bluetooth.

It comes without KODI, but you can install it by yourself.

It supports netflix.Hope you may understand us.

Q

Does this product work in Brazil with Portuguese language channels?

By SILVERIO Nov-09/2017 15:48:03

A

Hello SILVERIO,


To download some local APK to use it.


Q

Hi,which Android system is on the device ,6.0 or 5.1?!

By Miroslav Nov-09/2017 14:27:40

A

Hello Miroslav,
The item with system: Android 6.0.

Q

I am confused, in the product description above said contain 1x remote control, however in FAQ here sometime you said no remote control but sometime with remote control. So the ultimate question is, do you provide remote control?

By Victor Tai Nov-07/2017 14:55:31

A

Hello Victor,

Please take the packgae contents as standard:

Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual, 1 x Remote Control

Q

Hi, 1. Does V88 have an InfraRed receiver? If not, what's the best accessory to control it by IR? 2. Is there a way of controlling the box via TCP/IP?

By Lucas May-25/2018 06:06:20

A

Hello Lucas,

1. It is infrared receiving remote control.

2. No.

Q

It supports HDMI CEC ?

By siven01 Mar-21/2018 15:48:25

A

Hello Siven01,

You need adjust it again to support HDMI CEC.Thank you.

Q

What is it useful life, if daily use time is 10 hours?

By Jorge Hdez Mar-21/2018 00:54:00

A

Hello Jorge,


The use of 10 hours is no problem, the use of time is about 1-2 years, depending on the use of the environment to determine.


Q

Does it came with embedded GPS?

By Francesco Mar-12/2018 12:48:56

A

Hello Francesco,

No,there is not embedded GPS.Hope you may understand us.


Q

Does it support analog video and audio signal through the AV output?

By MCHU Mar-01/2018 16:00:54

A

Hello MCHU,


It supports V output..

Q

Does this product support bluetooth? Can I install Netflix and Kodi on it?

By Maike Jan-11/2018 10:10:17

A

Hello Maike,

We are sincerely sorry that there is no bluetooth.

It comes without KODI, but you can install it by yourself.

It supports netflix.Hope you may understand us.

Q

Does this product work in Brazil with Portuguese language channels?

By SILVERIO Nov-09/2017 15:48:03

A

Hello SILVERIO,


To download some local APK to use it.


Q

Hi,which Android system is on the device ,6.0 or 5.1?!

By Miroslav Nov-09/2017 14:27:40

A

Hello Miroslav,
The item with system: Android 6.0.

Q

I am confused, in the product description above said contain 1x remote control, however in FAQ here sometime you said no remote control but sometime with remote control. So the ultimate question is, do you provide remote control?

By Victor Tai Nov-07/2017 14:55:31

A

Hello Victor,

Please take the packgae contents as standard:

Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual, 1 x Remote Control

Q

Does it support netflix app for smartphones or smart tv?

By Wilczek Sep-24/2017 20:25:13

A

Hello Wilczek,


It supports netflix  .

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Q

Hello how are you? I need an information, if I buy this TV BOX with you, could send me as a gift, to reduce the possibility of being taxed by the import.

By helbert leal Sep-09/2017 16:37:59

A

Hello helbert, 


Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!