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Customer Questions & Answers

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  • Product Information(10)
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Q

Hello, what's the difference between Xiaomi Mijia and Soocas X3 by Xiaomi? I'm looking for a good sonic toothbrush. Which model is the newer one? Thank you. Best regards, Alex

By Alex Dec-03/2018 13:06:51

A


Hello Alex,

   

Different modes, different bristles, different vibration frequencies.

Q

what is the difference between the Regular Version and International Version? I would like to use it in the US with an English app.

By Rudy Nov-24/2018 03:46:34

A

Hello Rudy, 

Thank you for your inquiry.

For International Version, there is an English manual in the package. The App interface is Chinese. 

Q

Is the app interface in English? I know that the Mi Home app is in English but is the brush interface in English?

By Harsh Jain Nov-19/2018 11:21:15

A

Hello Harsh,


It is Chinese.

Q

What is it's movement type? - Vibration only or Rotational as well

By Arun Negi Aug-04/2018 09:24:05

A

Hello Arun, 
It is only vibration.

Let me know if you need any help.

Q

Which is the newest version between this one and Soocas X3 ? Thanks

By Michael Mar-12/2018 13:57:31

A

Hello Michael,

They are both the newest versions.Thank you.

Q

Where i can choose plug type?

By Radosław Aug-10/2017 18:43:41

A

Hello Radosław,
Thanks for your inquiry.

The item is Chinese PLUG.

Sorry we do not have other plug for the item for sale yet.

Q

Hello, what is the difference between this model DDYS01SKS and Soocas X3? Thank you so much!

By Victor Mendonça Jul-20/2017 17:43:50

A

Hello Victor, 


Soocas X3'vibration frequency is 37200times/min.

Xiaomi DDYS01SKS's vibration frequency is 31000 times/min.

This is the major difference between them.

Thank you for your inquiry.

Q

Do you have any replacement brushes? What will be the price?

By Replacement brush Jul-19/2017 07:18:52

A

Hello Customer, 
Yes, here is the replacement link: http://www.gearbest.com/tooth-care/pp_704319.html

Please feel free to ask if you have further pre-sale questions.

Q

Where can I buy replacement brushes or is it compatible with another brand?

By Sergio Jul-10/2017 10:08:21

A

Hello Sergio,


This item is on pre order now so the language and other information will be confirmed when it is on sell later. 

Thank you for your understanding. 


Q

Language of app?

By Jacek Jul-06/2017 07:31:19

A

Hello Jacek, 

The language of APP was decided by the one of your phone.

Please feel free to ask if you have further pre-sale questions.

Q

Hello, what's the difference between Xiaomi Mijia and Soocas X3 by Xiaomi? I'm looking for a good sonic toothbrush. Which model is the newer one? Thank you. Best regards, Alex

By Alex Dec-03/2018 13:06:51

A


Hello Alex,

   

Different modes, different bristles, different vibration frequencies.

Q

what is the difference between the Regular Version and International Version? I would like to use it in the US with an English app.

By Rudy Nov-24/2018 03:46:34

A

Hello Rudy, 

Thank you for your inquiry.

For International Version, there is an English manual in the package. The App interface is Chinese. 

Q

Is the app interface in English? I know that the Mi Home app is in English but is the brush interface in English?

By Harsh Jain Nov-19/2018 11:21:15

A

Hello Harsh,


It is Chinese.

Q

What is it's movement type? - Vibration only or Rotational as well

By Arun Negi Aug-04/2018 09:24:05

A

Hello Arun, 
It is only vibration.

Let me know if you need any help.

Q

Which is the newest version between this one and Soocas X3 ? Thanks

By Michael Mar-12/2018 13:57:31

A

Hello Michael,

They are both the newest versions.Thank you.

Q

Where i can choose plug type?

By Radosław Aug-10/2017 18:43:41

A

Hello Radosław,
Thanks for your inquiry.

The item is Chinese PLUG.

Sorry we do not have other plug for the item for sale yet.

Q

Hello, what is the difference between this model DDYS01SKS and Soocas X3? Thank you so much!

By Victor Mendonça Jul-20/2017 17:43:50

A

Hello Victor, 


Soocas X3'vibration frequency is 37200times/min.

Xiaomi DDYS01SKS's vibration frequency is 31000 times/min.

This is the major difference between them.

Thank you for your inquiry.

Q

Do you have any replacement brushes? What will be the price?

By Replacement brush Jul-19/2017 07:18:52

A

Hello Customer, 
Yes, here is the replacement link: http://www.gearbest.com/tooth-care/pp_704319.html

Please feel free to ask if you have further pre-sale questions.

Q

Where can I buy replacement brushes or is it compatible with another brand?

By Sergio Jul-10/2017 10:08:21

A

Hello Sergio,


This item is on pre order now so the language and other information will be confirmed when it is on sell later. 

Thank you for your understanding. 


Q

Language of app?

By Jacek Jul-06/2017 07:31:19

A

Hello Jacek, 

The language of APP was decided by the one of your phone.

Please feel free to ask if you have further pre-sale questions.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!