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Customer Questions

  • All(40)
  • Product Information(27)
  • Stock Status(3)
  • Payment(1)
  • About Shipping(6)
  • Others(3)
Q

Is this 4k? why is the resolution 1920x1080?

By Tom Feb-21/2019 17:08:03

A
Hello Tom,   Support resolution: 4K1920x1080
Q

if i want 150 inch how far does it have to be

By ck Dec-19/2018 06:49:01

A
Hello Ck, Thank you for your inquiry.  Best project distance: 150 inch
Q

I have a screen size of 100 inches how much distance is required for excellent clarity

By mohammed G Sep-04/2018 06:42:30

A
Hello Mohammed, You can control clarity from a distance of 1 to 2 meters.Let me know if you need any help.
Q

Is a 100" Screen Possible or just 150". I got not enough space on my wall.

By Nico Aug-07/2018 13:32:22

A
Hello Nico,Image Size: 12 - 150 inchBest project distance: 150 inch
Q

Hi I would like to know if there taxes and how much we must pay in Greek Customs additionally.

By Lefteris Jul-19/2018 14:06:00

A
Hello Lefteris,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

do i need an other Power Cable for Germany?

By Sergej Jun-20/2018 18:46:46

A
Hello Sergej,You don't need another Power Cable for Germany.
Q

Does your wall have to white to project the right colours?

By SK Jun-11/2018 07:33:46

A
Hello SK,Yes.
Q

Is it possible for GB to pre-install the english menu app on the projector BEFORE shipping?

By Alexander Jun-09/2018 22:10:00

A
Dear Alexander,You can change languages.
Q

Hi, can you plug in an active subwoofer into the audio outlet?

By Teon May-31/2018 03:39:10

A
Hello Teon,Yes, you can connect a subwoofer to the projector.
Q

can you please send it to India ?

By suraj Patil May-29/2018 05:04:55

A
Hello Suraj, If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.