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Customer Q&A

  • All(45)
  • Product Information(34)
  • Stock Status(5)
  • Payment
  • About Shipping(3)
  • Others(3)
Q

what about warranty??

By Jalaj Jul-06/2018 01:23:13

A

Hello Jalaj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

It have English language after some updates. and what was the current language in it

By Nusrat Ansari Jul-01/2018 19:13:52

A

Hello Nusrat,
Now it has only the English and Spanish. Thanks. 

Q

hello, this watch have gps?

By gustavo Jun-27/2018 19:39:43

A

Hello Gustavo, 
It has GPS.

Let me know if you need any help.

Q

watch have English language option?

By gaurav sain Jun-23/2018 03:26:06

A

Hello Gaurav,
The watch language is switched with the mobile phone language, only supports Simplified Chinese, Traditional Chinese, English.

Q

Have Blood Pressure?

By wilson Jun-17/2018 13:20:18

A

Hello Wilson, 
No, it doesn't have Blood Pressure.

Let me know if you need any help.

Q

If I use it to sleep during the day it will monitor my sleep or only if I sleep at night?

By Matheus May-14/2018 07:38:35

A

Hello Matheus,

We are sorry that it just can monitor your sleep at night.

Q

Have NFC function?

By Tiago May-09/2018 10:53:25

A

Hello Tiago,

We are sorry that there is no NFC function.


Q

does it support Arabic ?

By Abdullah Alaqil May-01/2018 21:22:59

A

Hello Abdullah, 
Thanks for your inquiry.

Now it has only the English and Spanish. Thanks. 

Q

Will this cost additional tax (such as gst) When shipping to india

By Ansal e.a May-01/2018 18:44:27

A

Hello Ansal,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

can i USed wuti and Iphone?

By anabel Apr-24/2018 13:11:46

A

Hello Anabel,

Yes.

Compatible OS: Android,IOS    


Q

It have English language after some updates. and what was the current language in it

By Nusrat Ansari Jul-01/2018 19:13:52

A

Hello Nusrat,
Now it has only the English and Spanish. Thanks. 

Q

hello, this watch have gps?

By gustavo Jun-27/2018 19:39:43

A

Hello Gustavo, 
It has GPS.

Let me know if you need any help.

Q

watch have English language option?

By gaurav sain Jun-23/2018 03:26:06

A

Hello Gaurav,
The watch language is switched with the mobile phone language, only supports Simplified Chinese, Traditional Chinese, English.

Q

Have Blood Pressure?

By wilson Jun-17/2018 13:20:18

A

Hello Wilson, 
No, it doesn't have Blood Pressure.

Let me know if you need any help.

Q

If I use it to sleep during the day it will monitor my sleep or only if I sleep at night?

By Matheus May-14/2018 07:38:35

A

Hello Matheus,

We are sorry that it just can monitor your sleep at night.

Q

Have NFC function?

By Tiago May-09/2018 10:53:25

A

Hello Tiago,

We are sorry that there is no NFC function.


Q

does it support Arabic ?

By Abdullah Alaqil May-01/2018 21:22:59

A

Hello Abdullah, 
Thanks for your inquiry.

Now it has only the English and Spanish. Thanks. 

Q

can i USed wuti and Iphone?

By anabel Apr-24/2018 13:11:46

A

Hello Anabel,

Yes.

Compatible OS: Android,IOS    


Q

Is the watch band interchangeable?

By Jane Apr-13/2018 19:15:55

A

Hello Jane, 

Yes, the watch band is interchangeable.

Let me know if you need any help.

Q

Hi, can i view information on a windows 10 P.C? Thanks

By Thomas Mar-24/2018 16:54:15

A

Hello Thomas, 
Thanks for your inquiry.

Unfortunately, this item just Compatible OS: Android,IOS.

Q

Is there a product stock?

By CMP2102 Julio Fernan Dec-20/2017 03:57:56

A

Hello CMP2102,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

When this product will be in stock?

By John Oct-02/2017 18:48:41

A

Hello John,
We are sorry the manufacturer haven't offered us this item, you can click arrival notice for your item.

Q

Hello When will it be on stock? And does it support french ? than you

By Sert Sep-21/2017 15:15:15

A

Hello Sert,
We are sorry manufacturer haven't offered this item to us. The display language is English, the app language with the system.

Q

when the international version goes on sale ??

By eduardo Sep-19/2017 18:16:50

A

Hello eduardo,
We are sorry manufacturer haven't offered us yet, you can click arrival notice for this item.

Q

Hello, When will the watch be on stock? Thank you.

By Ondra Sep-04/2017 19:49:44

A

Hello Ondra,
We are sorry the manufacturer haven't offered us this item yet, you can click Arrival Notice for this item.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Will this cost additional tax (such as gst) When shipping to india

By Ansal e.a May-01/2018 18:44:27

A

Hello Ansal,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hello! Is it possible to have this shipped from EU warehouse? Customs from outside EU are very high...

By K Feb-08/2018 08:38:54

A

Hello K,

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

Hello, About this watch the shipping to customers will start after 16 November or later? Best Regards, Todor

By Todor Nov-06/2017 05:42:51

A

Dear Todor,


It is presale item and is out of stock now.

We expect to ship it after Nov 16.

Q

what about warranty??

By Jalaj Jul-06/2018 01:23:13

A

Hello Jalaj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

I bought the international version but the interface is in Chinese, how do I change to English?

By A Jan-01/2018 19:23:17

A

Hello A,
Thanks for your inquiry.

You can set the language of your smartphone as English and then connect the item with your phone, the language will be set to English itself.

Q

does it support english?

By venki Aug-31/2017 10:36:26

A

Hello venki,
Yes it support.