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Customer Questions

  • All(13)
  • Product Information(7)
  • Stock Status(3)
  • Payment
  • About Shipping(3)
  • Others
Q

Do you provide an international tracking number for the shipping?

By Pavel Oct-06/2017 19:54:55

A
Hello Pavel, Yes, we will offer you.
Q

Hello! Can you extend the discount? I really like the price, but I can only buy 10 october.

By Iskander Oct-06/2017 14:07:15

A
Hello Iskander, We are sorry the price is decided by our system, it out of our control.
Q

okay, you don't have plan to sell this from EU warehouse. but, what is stopping you to make this Eu warehouse plan ? just like Nike ad says... just do it.

By donald trump Oct-04/2017 21:16:43

A
Hello donald, We are sorry we don't have this plan yet.
Q

Hello, as soon as this printer is available from a local EU warehouse (Germany, Belgium,...) my order will be placed!

By Maarten Vaes Sep-24/2017 20:49:39

A
Hello Maarten, We are sorry we don't have this plan yet.
Q

Hello, do you send a free roll of filament with the kit?

By Corrado Sep-19/2017 14:48:49

A
Dear Corrado,Thank you for your inquiry.Sorry, the item does not come with filament.Packing Contents: 1 x 3D Printer DIY Kit    
Q

HI, Gerabest I have a question. When will you have a 3D printer Anet E10 In Europe stock? I want to buy this 3D printer Anet E10. Can you give me information about the stock in the Europe? Thank you in advance

By Ali Sep-18/2017 16:19:53

A
Hello Ali, We are sorry we don't have this plan yet.
Q

Hello, how long does it take to receive the anet e10 printer in France ? thx

By Jul Aug-30/2017 06:45:14

A
Hello Jul,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

hi, just wanted to know which main board is used for this printer? is the the same board as in the anet a6 and a8?

By tamir Jul-26/2017 07:04:32

A
Hello tamir,The hardware of the mainboard is the same as the one in the anet a6 and a8.But the firmware is not the same.Thank you for your inquiry.
Q

dose it come with filament added it the box

By tarek Jul-21/2017 08:27:42

A
Hello tarek, Thanks for your inquiry.Sorry, the item does not come with filament.
Q

Does this printer support autoleveling?

By Mailer Jul-20/2017 07:43:07

A
Hello Mailer,No, it does not support autoleveling.Thank you for your inquiry.