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Customer Questions & Answers

  • All(38)
  • Product Information(34)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(1)
Q

I have the Amazfit and really like it, my question is, is it waterproof. If not when will you come out with a water proof version

By Jim Jan-29/2019 16:06:02

A

Hello Jim,


Please note that this product is waterproof and its waterproof rating is IP68.

Let me know if you need any further assistance. 


Q

Hola! Se puede actualizar a inglés o español? Muchas gracias. Saludos

By Christian Dec-11/2018 21:45:36

A

Hello Christian, 

The watch language is converted according to the conversion of the phone language.

Q

Does it show all de text of the messages or just the notification? Can it answered phone calls?

By Vanessa Sep-10/2018 01:29:08

A

Hello Vanessa, 


Functions

Bluetooth calling: Phone call reminder 
Health tracker: Heart rate monitor,Pedometer,Sleep monitor 
Messaging: Message reminder 
Other Function: GPS    


Let me know if you need any help.

Q

is the watch in english?

By samuel Sep-09/2018 08:09:28

A

Hello Samuel,
This item is  CHINESE VERSION, sorry. 

Q

it's available in English language?

By PRAMOD PACHORE Sep-06/2018 17:06:52

A

Hello PRAMOD, 
Yes ,it is .

Q

What is the model number of this version?

By John Aug-05/2018 02:28:35

A

Hello John, 
It is A1608.

Let me know if you need any help.

Q

Does it work with Strava app ?

By at Jul-14/2018 21:26:22

A

Hello At,

Yes, it works with Strava app.

Q

Can the heart rate monitor stay on all day ? Does the heart rate monitor give accurate readings when running ?

By Jose Perez Jul-06/2018 05:59:30

A

Hello Jose,

Yes, Amazfit Stratos provides continuous heart rate monitoring.

 To initiate the continuous heart rate feature:

· Go into the Heart Rate widget

· Tap on the screen with the heart rate chart

· Swipe the toggle switch to the right to turn on.


Q

Is there a vibration alarm when the heart rate is higher or lower than two settable values? (for fat burning runner)

By fabio Jan-20/2018 23:40:36

A

Hello Fabio,

We only have vibration alarm above or below a certain set value,not for two settings at the same time. Hope you may understand us.


Q

You write Chinese version, but what does that mean? Can you still set the Watch to display information in English?

By Mats Dec-28/2017 11:31:20

A

Dear Mats,


Thank you for your inquiry.

The menu language is Chinese, the language of App changed by the phone's language.

Q

I have the Amazfit and really like it, my question is, is it waterproof. If not when will you come out with a water proof version

By Jim Jan-29/2019 16:06:02

A

Hello Jim,


Please note that this product is waterproof and its waterproof rating is IP68.

Let me know if you need any further assistance. 


Q

Hola! Se puede actualizar a inglés o español? Muchas gracias. Saludos

By Christian Dec-11/2018 21:45:36

A

Hello Christian, 

The watch language is converted according to the conversion of the phone language.

Q

Does it show all de text of the messages or just the notification? Can it answered phone calls?

By Vanessa Sep-10/2018 01:29:08

A

Hello Vanessa, 


Functions

Bluetooth calling: Phone call reminder 
Health tracker: Heart rate monitor,Pedometer,Sleep monitor 
Messaging: Message reminder 
Other Function: GPS    


Let me know if you need any help.

Q

is the watch in english?

By samuel Sep-09/2018 08:09:28

A

Hello Samuel,
This item is  CHINESE VERSION, sorry. 

Q

it's available in English language?

By PRAMOD PACHORE Sep-06/2018 17:06:52

A

Hello PRAMOD, 
Yes ,it is .

Q

What is the model number of this version?

By John Aug-05/2018 02:28:35

A

Hello John, 
It is A1608.

Let me know if you need any help.

Q

Can the heart rate monitor stay on all day ? Does the heart rate monitor give accurate readings when running ?

By Jose Perez Jul-06/2018 05:59:30

A

Hello Jose,

Yes, Amazfit Stratos provides continuous heart rate monitoring.

 To initiate the continuous heart rate feature:

· Go into the Heart Rate widget

· Tap on the screen with the heart rate chart

· Swipe the toggle switch to the right to turn on.


Q

Is there a vibration alarm when the heart rate is higher or lower than two settable values? (for fat burning runner)

By fabio Jan-20/2018 23:40:36

A

Hello Fabio,

We only have vibration alarm above or below a certain set value,not for two settings at the same time. Hope you may understand us.


Q

You write Chinese version, but what does that mean? Can you still set the Watch to display information in English?

By Mats Dec-28/2017 11:31:20

A

Dear Mats,


Thank you for your inquiry.

The menu language is Chinese, the language of App changed by the phone's language.

Q

Is this an English version ?

By Rod Dec-04/2017 18:52:53

A

Hello Rod,
Thanks for your inquiry.

It is Chinese version.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, when send the product they put the price on the postal label?, Could put less money ? for taxes

By Luis Garcia Oct-10/2017 15:05:01

A

Hello Luis, 

The item is in stock now and it can be shipped soon.


In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Unfortunately, we have no control over these regulations and potential import duties.


To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

http: http://www.gearbest.com/about/faq.html 

http: http://www.gearbest.com/about/terms-and-conditions.html 

Q

Hello, Can you send the item as a sample because i want to avoid tax and import fee? Thanx, Peter

By Peter Oct-06/2017 16:17:57

A

Hello Peter,
We are sorry we can't.

Q

Hi, the italy express option is gone?

By Ludovico Oct-01/2017 11:17:10

A

Hello Ludovico,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time via priority line now. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Does it work with Strava app ?

By at Jul-14/2018 21:26:22

A

Hello At,

Yes, it works with Strava app.