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Customer Questions & Answers

  • All(10)
  • Product Information(10)
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Q

is it possible to download and install from apk ?

By Mario Aug-30/2018 13:58:14

A

Hello Mario,
Yes,you can download some related Apps to watch TV channels through internet.

Q

does the TV stick supports Wifi 5G Band ?

By younes Apr-30/2018 10:53:18

A

Hello younes, 

Thank you for your inquiry.

It can not support 5G WiFi. 


Q

This Item works to 100-120V? which is the plug version that I should buy

By Carlos A. Camarillo C. Feb-28/2018 07:30:23

A

Hello Carlos, 
It works only with 220V.

Let me know if you need any help.

Q

eu plug, us plug, uk plug?????

By zwone Feb-18/2018 11:22:10

A

Hello zwone,

It is EU plug.
We will send an adaptor according to the order's country of delivery.

Q

How much does the remote cost. And what type of remote should we buy.

By Wiener Sep-26/2017 00:07:32

A

Hello Wiener,

Products have remote control.


Q

Is there an android app for my phone that will control the dongle as a TV Remote??

By AC Sep-15/2017 23:17:22

A

Dear AC,


Thank you for your inquiry.

Sorry, there is no an android app for phone that will control the dongle as a TV Remote.

Q

Hello. It is possible to control it with Logitech m185 mouse?

By Dakarain Aug-23/2017 06:15:28

A

Hello Dakarain, 


No, it is not possible to control with Logitech m185 mouse.

Thank you for your inquiry.

Q

the package has a remote control included?

By Edgar Aug-18/2017 14:55:46

A

Hello Edgar,


Sorry.It not have a remote control.



Package Contents: 1 x TV Dongle, 1 x HDMI Cable, 1 x Engllish User Manual

Q

HELLO He don t have a usb 2.0 plug i can controle a android 7,1,1 by a bluethoot 4.1 mouse or keyboard.

By christian Aug-18/2017 01:28:59

A

Hello christian,


This item supports bluetooth 4.1 mouse or keyboard.

Thank you for your inquiry.

Q

Is there any TV Live channls instored? If not, how to instore Live TV channels on it>

By Johanna Aug-12/2017 00:38:23

A

Hello Johanna,


Sorry that this is an international TV box. It does not have TV channels itself. But you can download some related Apps to watch TV channels through internet.

Q

is it possible to download and install from apk ?

By Mario Aug-30/2018 13:58:14

A

Hello Mario,
Yes,you can download some related Apps to watch TV channels through internet.

Q

does the TV stick supports Wifi 5G Band ?

By younes Apr-30/2018 10:53:18

A

Hello younes, 

Thank you for your inquiry.

It can not support 5G WiFi. 


Q

This Item works to 100-120V? which is the plug version that I should buy

By Carlos A. Camarillo C. Feb-28/2018 07:30:23

A

Hello Carlos, 
It works only with 220V.

Let me know if you need any help.

Q

eu plug, us plug, uk plug?????

By zwone Feb-18/2018 11:22:10

A

Hello zwone,

It is EU plug.
We will send an adaptor according to the order's country of delivery.

Q

How much does the remote cost. And what type of remote should we buy.

By Wiener Sep-26/2017 00:07:32

A

Hello Wiener,

Products have remote control.


Q

Is there an android app for my phone that will control the dongle as a TV Remote??

By AC Sep-15/2017 23:17:22

A

Dear AC,


Thank you for your inquiry.

Sorry, there is no an android app for phone that will control the dongle as a TV Remote.

Q

Hello. It is possible to control it with Logitech m185 mouse?

By Dakarain Aug-23/2017 06:15:28

A

Hello Dakarain, 


No, it is not possible to control with Logitech m185 mouse.

Thank you for your inquiry.

Q

the package has a remote control included?

By Edgar Aug-18/2017 14:55:46

A

Hello Edgar,


Sorry.It not have a remote control.



Package Contents: 1 x TV Dongle, 1 x HDMI Cable, 1 x Engllish User Manual

Q

HELLO He don t have a usb 2.0 plug i can controle a android 7,1,1 by a bluethoot 4.1 mouse or keyboard.

By christian Aug-18/2017 01:28:59

A

Hello christian,


This item supports bluetooth 4.1 mouse or keyboard.

Thank you for your inquiry.

Q

Is there any TV Live channls instored? If not, how to instore Live TV channels on it>

By Johanna Aug-12/2017 00:38:23

A

Hello Johanna,


Sorry that this is an international TV box. It does not have TV channels itself. But you can download some related Apps to watch TV channels through internet.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!