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Customer Questions & Answers

  • All(23)
  • Product Information(19)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(2)
Q

Qual a diferença do qcy q29 para o Qcy q29 Pro?

By Filipy Sep-04/2018 13:58:12

A

Hello Filipy, 

Thank you for your inquiry.  

Q29PRO is an upgraded version of the chip program is more advanced.

Q

only 1 QCY Q29 Pro Earphones come or comes 2 QCY Q29 Pro Earphones pair

By valtson Aug-06/2018 21:39:36

A

Hello Valtson, 
This item will come with a pair of Earphones .

Q

What are the real dimensions of the earbuds? Width and length?

By paul Jun-13/2018 22:46:33

A

Hello Paul,
Product size (L x W x H): 2.03 x 2.38 x 2.43 cm / 0.8 x 0.94 x 0.96 inches 

Q

i'll have to charge it with my phone charger?

By hi May-20/2018 13:36:18

A

Hello Customer,

It comes with a Charging Dock, so you don't have to charge it with your phone charger.

Q

Does it come with the charger cable ? can I use the same charger of my redmi note 4x?

By Carlos May-19/2018 05:02:16

A

Hello Carlos,

There is 1 x  Charging Dock.

Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging Dock

Q

Do you have a Japanese manual?

By wigi May-10/2018 14:19:38

A

Hello Wigi,

Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging Dock

We are sorry that there is no manual in this package.
   


Q

HI, but it's possible that this product have only 42db of sensibility? all othere are arond 94-98 db

By Rolando May-09/2018 10:52:47

A

Hello Rolando,
Sensitivity: 42dB 


Q

Hi, how can I activate the voice prompt? Like "the number who call me, the deivce is conected, etc". Thanks for reply

By Kar Apr-06/2018 18:28:39

A

Hello Kar,
Thanks for your inquiry.

For example, if you use IPhone series, you can awake the siri by our products. It has the same basic function as earphone.

Q

is this compatible to Android ???? my phone is vivo v7plus

By Naveen Mar-31/2018 15:17:03

A

Hello Naveen, 
Yes ,it can be used on android .

Q

Does this headset also work individually on both sides? Or does not some side work alone?

By Anderson Mar-15/2018 06:02:01

A

Hello Anderson,

Yes, it works individually on both sides.

Q

Qual a diferença do qcy q29 para o Qcy q29 Pro?

By Filipy Sep-04/2018 13:58:12

A

Hello Filipy, 

Thank you for your inquiry.  

Q29PRO is an upgraded version of the chip program is more advanced.

Q

only 1 QCY Q29 Pro Earphones come or comes 2 QCY Q29 Pro Earphones pair

By valtson Aug-06/2018 21:39:36

A

Hello Valtson, 
This item will come with a pair of Earphones .

Q

What are the real dimensions of the earbuds? Width and length?

By paul Jun-13/2018 22:46:33

A

Hello Paul,
Product size (L x W x H): 2.03 x 2.38 x 2.43 cm / 0.8 x 0.94 x 0.96 inches 

Q

Do you have a Japanese manual?

By wigi May-10/2018 14:19:38

A

Hello Wigi,

Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging Dock

We are sorry that there is no manual in this package.
   


Q

HI, but it's possible that this product have only 42db of sensibility? all othere are arond 94-98 db

By Rolando May-09/2018 10:52:47

A

Hello Rolando,
Sensitivity: 42dB 


Q

Hi, how can I activate the voice prompt? Like "the number who call me, the deivce is conected, etc". Thanks for reply

By Kar Apr-06/2018 18:28:39

A

Hello Kar,
Thanks for your inquiry.

For example, if you use IPhone series, you can awake the siri by our products. It has the same basic function as earphone.

Q

is this compatible to Android ???? my phone is vivo v7plus

By Naveen Mar-31/2018 15:17:03

A

Hello Naveen, 
Yes ,it can be used on android .

Q

Does this headset also work individually on both sides? Or does not some side work alone?

By Anderson Mar-15/2018 06:02:01

A

Hello Anderson,

Yes, it works individually on both sides.

Q

Will the noise canceling work with loud noises like gunshots? I need something for the shooting range when im in competition

By Joe Mar-04/2018 06:58:08

A

Hello Joe,

This is an earplug with an active noise reduction scheme. But if you shoot at the shooting range, it is recommended to wear the professional equipment provided by the shooting range.Thank you.


Q

Does this set work in stereo both listening to music and during a phone call, or just music? (There are BT earsets that during call, only ONE piece works). Thanks

By Ronen Feb-23/2018 18:57:37

A

Hello Ronen,


Sorry, it works in stereo just when you listen to music.

The call is a headphone playing voice b.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello gearbest do you ship to Pakistan?

By Bilaal Baloch Aaziz Feb-22/2018 13:40:07

A

Hello Bilaal,


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Hello, did you ship to Brazil?

By Guilherme Feb-15/2018 22:36:17

A

Hello Guilherme,
We ship everywhere in the world from the CN warehouse.

Q

i'll have to charge it with my phone charger?

By hi May-20/2018 13:36:18

A

Hello Customer,

It comes with a Charging Dock, so you don't have to charge it with your phone charger.

Q

Does it come with the charger cable ? can I use the same charger of my redmi note 4x?

By Carlos May-19/2018 05:02:16

A

Hello Carlos,

There is 1 x  Charging Dock.

Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging Dock