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Customer Questions

  • All(23)
  • Product Information(19)
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  • About Shipping(2)
  • Others(2)
Q

Qual a diferença do qcy q29 para o Qcy q29 Pro?

By Filipy Sep-04/2018 13:58:12

A
Hello Filipy, Thank you for your inquiry.  Q29PRO is an upgraded version of the chip program is more advanced.
Q

only 1 QCY Q29 Pro Earphones come or comes 2 QCY Q29 Pro Earphones pair

By valtson Aug-06/2018 21:39:36

A
Hello Valtson, This item will come with a pair of Earphones .
Q

What are the real dimensions of the earbuds? Width and length?

By paul Jun-13/2018 22:46:33

A
Hello Paul,Product size (L x W x H): 2.03 x 2.38 x 2.43 cm / 0.8 x 0.94 x 0.96 inches 
Q

i'll have to charge it with my phone charger?

By hi May-20/2018 13:36:18

A
Hello Customer,It comes with a Charging Dock, so you don't have to charge it with your phone charger.
Q

Does it come with the charger cable ? can I use the same charger of my redmi note 4x?

By Carlos May-19/2018 05:02:16

A
Hello Carlos,There is 1 x  Charging Dock.Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging Dock
Q

Do you have a Japanese manual?

By wigi May-10/2018 14:19:38

A
Hello Wigi, Package Contents: 1 x QCY Q29 Pro Earphones, 1 x Charging DockWe are sorry that there is no manual in this package.    
Q

HI, but it's possible that this product have only 42db of sensibility? all othere are arond 94-98 db

By Rolando May-09/2018 10:52:47

A
Hello Rolando, Sensitivity: 42dB 
Q

Hi, how can I activate the voice prompt? Like "the number who call me, the deivce is conected, etc". Thanks for reply

By Kar Apr-06/2018 18:28:39

A
Hello Kar, Thanks for your inquiry.For example, if you use IPhone series, you can awake the siri by our products. It has the same basic function as earphone.
Q

is this compatible to Android ???? my phone is vivo v7plus

By Naveen Mar-31/2018 15:17:03

A
Hello Naveen, Yes ,it can be used on android .
Q

Does this headset also work individually on both sides? Or does not some side work alone?

By Anderson Mar-15/2018 06:02:01

A
Hello Anderson,Yes, it works individually on both sides.