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Customer Q&A

  • All(10)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others
Q

Does it have a SIM slot ? With kind regards Rok

By Rok Petrocnik Jul-09/2018 13:09:51

A

Hello Rok, 
Sorry, it doesn't have a SIM slot.

Let me know if you need any help.

Q

G-W.12 where it is located?

By Daniel Jun-23/2018 18:20:29

A

Hello Daniel,

G-W-12 is a code for the shipping location, if you choose this code when you place your order it will be shipped from Spain.

 


Q

Is it compatible with google play ?

By Jacques Jun-08/2018 18:09:31

A

Hello Jacques,

Google Play Store: Supported    



Q

Is this a customized version? In other stores and some reviews it says its dual boot Android 6.0 / Phoenix OS.

By Philipp Apr-02/2018 06:05:01

A

Hello Philipp,
The OS is Android 6.0.

Q

Are You sure its 4GB of RAM not 2? Cause i have read that 32GB version has only 2 GB of RAM.. regards.

By Johannes Mar-03/2018 18:42:00

A

Hello Johannes, 
This item is 4GB RAM 32GB ROM .

Q

G-W-5 where it is located?

By Renatas Feb-20/2018 06:43:50

A

Hello Renatas, 

G-W-5 :Czech Republic

Let me know if you need any help.

Q

G-W-4 - where it is located?

By Titan Jan-29/2018 18:36:31

A

Hello Titan, 
G-W-4 is located in Poland .

Q

Is there a certain way to order the tablet (2 of them) in order to avoid customs (Iam from Greece, Europe), thank you

By nikos chatzigeorgiadis Oct-26/2017 03:20:53

A

Hello nikos,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

the android system can be upgraded to version 7.0 and this tablet is compatible for use in Mexico? and what kind of connection brings plug

By Carlos A. Camarillo C. Oct-18/2017 19:32:12

A

Dear Carlos,


Thank you for your inquiry.

The official system is android 6.0 now.

If you are more professional (on the system), you can try to update it by yourself. 

We do not give any technical support now. 

As long as your local area can use the android system, it can be used in Mexico.

It is CN plug.

Q

Does it have pure Android 6.0 or Remix OS?

By Serhii Sep-14/2017 06:06:45

A

Dear Serhii,


Thank you for your inquiry.

OS: Android 6.0 

Q

Does it have a SIM slot ? With kind regards Rok

By Rok Petrocnik Jul-09/2018 13:09:51

A

Hello Rok, 
Sorry, it doesn't have a SIM slot.

Let me know if you need any help.

Q

Is it compatible with google play ?

By Jacques Jun-08/2018 18:09:31

A

Hello Jacques,

Google Play Store: Supported    



Q

Is this a customized version? In other stores and some reviews it says its dual boot Android 6.0 / Phoenix OS.

By Philipp Apr-02/2018 06:05:01

A

Hello Philipp,
The OS is Android 6.0.

Q

Are You sure its 4GB of RAM not 2? Cause i have read that 32GB version has only 2 GB of RAM.. regards.

By Johannes Mar-03/2018 18:42:00

A

Hello Johannes, 
This item is 4GB RAM 32GB ROM .

Q

the android system can be upgraded to version 7.0 and this tablet is compatible for use in Mexico? and what kind of connection brings plug

By Carlos A. Camarillo C. Oct-18/2017 19:32:12

A

Dear Carlos,


Thank you for your inquiry.

The official system is android 6.0 now.

If you are more professional (on the system), you can try to update it by yourself. 

We do not give any technical support now. 

As long as your local area can use the android system, it can be used in Mexico.

It is CN plug.

Q

Does it have pure Android 6.0 or Remix OS?

By Serhii Sep-14/2017 06:06:45

A

Dear Serhii,


Thank you for your inquiry.

OS: Android 6.0 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

G-W.12 where it is located?

By Daniel Jun-23/2018 18:20:29

A

Hello Daniel,

G-W-12 is a code for the shipping location, if you choose this code when you place your order it will be shipped from Spain.

 


Q

G-W-5 where it is located?

By Renatas Feb-20/2018 06:43:50

A

Hello Renatas, 

G-W-5 :Czech Republic

Let me know if you need any help.

Q

G-W-4 - where it is located?

By Titan Jan-29/2018 18:36:31

A

Hello Titan, 
G-W-4 is located in Poland .

Q

Is there a certain way to order the tablet (2 of them) in order to avoid customs (Iam from Greece, Europe), thank you

By nikos chatzigeorgiadis Oct-26/2017 03:20:53

A

Hello nikos,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!