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Customer Q&A

  • All(29)
  • Product Information(25)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others(1)
Q

does is suportt language portuguese???

By nuno Nov-18/2018 22:23:47

A

Hello Nuno, 
Yes ,this item supports .

Q

Hi, does this support UK frequencies? Is it fully compatible with UK networks and usage? Thanks.

By Stephen Matthews Nov-09/2018 13:21:29

A

Hello Stephen, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz CDMA 1X / CDMA BC0
3G: WCDMA 850/900/1900/2100MHz TD-SCDMA B34/B39
4G: FDD-LTE B1/B2/B3/B5/B7/B8 TDD-LTE B38/B39/B40/B41

Q

Dear seller! I'd like to ask if CN029 is a europian warehouse. Because than to Hungary I needn' to pay custom. Thanks!

By Jozsef Laszlo Kallai Jul-16/2018 07:17:45

A

Hello Jozsef,
Yes, it is a europian warehouse.

Unfortunately, we have no control over local regulations and potential import duties, and cannot predict how much they may be. 


To know more about tax, please review our terms and conditions in the link below:

http://www.gearbest.com/about/terms-and-conditions.html


Please also refer to our FAQ's about tax here: http://www.gearbest.com/about/faq.html

You may also like to contact your local customs office for more detailed information. 


Q

is it global version??

By Ricardo Jul-12/2018 00:19:36

A

Hello Ricardo,


It is international version.

Q

Hello, does it support the brazil language?

By André Joaquim May-25/2018 20:18:48

A

Hello André,
Yes.

Q

Do you ha any covers for this phone?

By Vitor Apr-22/2018 10:18:33

A

Hello Vitor, 
You can check this link:https://www.gearbest.com/ASUS-Zenfone-4-Max-Plus-cover-_gear/.

Let me know if you need any help.

Q

the phone come with led notifictions?

By Fernando Villasboa Apr-19/2018 20:44:09

A

Dear Fernando,


It comes with breathing light.

Q

What's the difference between HK and g-w-16?

By sciara Apr-10/2018 07:15:02

A

Hello sciara, 

G-W-16 :Spain 

Hk: HongKong

The shipping time and shipping costs will be different.

Let me know if you need any help.

Q

Hello, does the phone support 4g B20?

By Alex Mar-29/2018 14:02:36

A

Hello Alex,
Thanks for your inquiry.

Sorry, the item does not support 4G B20.

Q

Hello, does it support the Hungarian language?

By Jakab Feb-22/2018 22:23:30

A

Hello Jakab,

Yes,there is Hungarian.


Q

does is suportt language portuguese???

By nuno Nov-18/2018 22:23:47

A

Hello Nuno, 
Yes ,this item supports .

Q

Hi, does this support UK frequencies? Is it fully compatible with UK networks and usage? Thanks.

By Stephen Matthews Nov-09/2018 13:21:29

A

Hello Stephen, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz CDMA 1X / CDMA BC0
3G: WCDMA 850/900/1900/2100MHz TD-SCDMA B34/B39
4G: FDD-LTE B1/B2/B3/B5/B7/B8 TDD-LTE B38/B39/B40/B41

Q

is it global version??

By Ricardo Jul-12/2018 00:19:36

A

Hello Ricardo,


It is international version.

Q

Hello, does it support the brazil language?

By André Joaquim May-25/2018 20:18:48

A

Hello André,
Yes.

Q

the phone come with led notifictions?

By Fernando Villasboa Apr-19/2018 20:44:09

A

Dear Fernando,


It comes with breathing light.

Q

What's the difference between HK and g-w-16?

By sciara Apr-10/2018 07:15:02

A

Hello sciara, 

G-W-16 :Spain 

Hk: HongKong

The shipping time and shipping costs will be different.

Let me know if you need any help.

Q

Hello, does the phone support 4g B20?

By Alex Mar-29/2018 14:02:36

A

Hello Alex,
Thanks for your inquiry.

Sorry, the item does not support 4G B20.

Q

Hello, does it support the Hungarian language?

By Jakab Feb-22/2018 22:23:30

A

Hello Jakab,

Yes,there is Hungarian.


Q

does it support the Italian language?

By Daniel Feb-20/2018 15:12:52

A

Hello Daniel,

Yes,it is with Italian language.Thank you.


Q

Hello, Is that the NFC function included on this phone ? Thanks for your answer Bye

By Yves T. Feb-10/2018 13:42:13

A

Hello Yves, 
No ,I am sorry that it is not .

Q

dear friend, I want to know right after the payment of the product, how many days to send to me and if it be available in stock

By francisco Oct-28/2017 22:08:26

A

Hello francisco,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Dear seller! I'd like to ask if CN029 is a europian warehouse. Because than to Hungary I needn' to pay custom. Thanks!

By Jozsef Laszlo Kallai Jul-16/2018 07:17:45

A

Hello Jozsef,
Yes, it is a europian warehouse.

Unfortunately, we have no control over local regulations and potential import duties, and cannot predict how much they may be. 


To know more about tax, please review our terms and conditions in the link below:

http://www.gearbest.com/about/terms-and-conditions.html


Please also refer to our FAQ's about tax here: http://www.gearbest.com/about/faq.html

You may also like to contact your local customs office for more detailed information. 


Q

MAN...i just bought this smartphone and could you tell if you can send me as a gift to my adress??

By Gabriel Feb-07/2018 10:17:38

A

Hello Gabriel,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Q

Do you ha any covers for this phone?

By Vitor Apr-22/2018 10:18:33

A

Hello Vitor, 
You can check this link:https://www.gearbest.com/ASUS-Zenfone-4-Max-Plus-cover-_gear/.

Let me know if you need any help.