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Customer Questions

  • All(8)
  • Product Information(8)
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Q

HOW TO INERT SIM CARD ?

By Madani Malim Mar-19/2018 09:15:14

A
Hello Madani,Our machine design is that the machine takes the reverse side and inserts the SIM card.
Q

Is this phone 64 bit ?

By Daniel N Nov-20/2017 11:06:36

A
Hello Daniel, Please note that it is 3GB RAM 32GB ROM.
Q

He has language for Brazilian Portuguese?

By Nayara Oct-01/2017 00:48:26

A
Hello Nayara, Thank you for your inquiry.It does not support Portuguese (Brazil).Let me know if you need any help.
Q

What is the internal storage space and what is the highest it can handle in terms of external storage from a Micro SD card. thank you for the reply in advance.

By Kal Sep-15/2017 16:14:00

A
Hello Kal,RAM: 3GB RAM ROM: 32GB External Memory: TF card up to 128GB (not included). Let me know if you need any further assistance. 
Q

Hi, Does this product support SIM+Micro SD card?

By Tomás Sep-14/2017 20:38:25

A
Hello Tomás, Yes.Dual SIM dual standby ( 1 Micro SIM card + 1 Nano SIM card or 1 Nano SIM card + 1 TF card ) 
Q

on sale already there is a protective cover and a protective glass to it?

By Solar Sep-14/2017 07:34:52

A
Hello Solar,It included below items:Cell Phone: 1 Power Adapter: 1 USB Cable: 1 Silicone Case: 1 Screen Protector: 1. Let me know if you need any further assistance. 
Q

Hi! It will work in Mexico? I wanted to use it with Movistar 4G thank you in advance

By Yepemon Aug-11/2017 16:05:46

A
Hello Yepemon,It just can be work with below Network: 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/900/1800/2100/2600MHz  Let me know if you need any further assistance. 
Q

hi does that support nfc? who will pay taxes in the u.k?

By sam Aug-11/2017 01:18:33

A
Hello sam,This item does not support NFC.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html