All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(7)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping
  • Others
Q

What should I do if the box cannot boot up properly or crashes many times? You need to upgrade the firmware (which is provided by the manufacturer).Where to find it.

By robo Apr-29/2018 18:13:12

A

Hello robo, 
Thanks for your inquiry.

link for firmware:http://chiptrip.webok.net:5050/fbsharing/jevrK7Ul  

Q

Is this tv box is Android TV?

By Vered Dec-04/2017 12:48:07

A

Hello Vered, 
It has Android 7.1 operation system.

Let me know if you need any help.

Q

Does this product support kodi?

By VICTOR Nov-11/2017 14:26:20

A

Hello VICTOR,
It does not support Kodi.

Q

Hi, Does it has access to Google Play? thanks

By Salvador Maine Sep-19/2017 07:35:14

A

Hello Salvador,


For your issue, we need to contact our product department to confirm and get more details. Please kindly wait 1-2 business days for our follow up email. Thank you for your understanding.


Q

Hi, does it support google play and Kodi?

By Vladan Sep-18/2017 18:28:32

A

Dear Vladan,


Thank you for your inquiry.

It supports google play,but does not support Kodi.

Q

Hi does this support a 4KTV?

By Ali Aug-30/2017 19:02:12

A

Hello Ali,

It is a perfect device for providing 4K ultimate HD video, and get you closer to the real clear world. 

Yes, it is ok for a 4K TV.

Q

Support external subtitles???

By Plat Aug-04/2017 13:54:18

A

Hello Plat,


Sorry that it does not support external subtitles.

Thank you for your inquiry.

Q

What should I do if the box cannot boot up properly or crashes many times? You need to upgrade the firmware (which is provided by the manufacturer).Where to find it.

By robo Apr-29/2018 18:13:12

A

Hello robo, 
Thanks for your inquiry.

link for firmware:http://chiptrip.webok.net:5050/fbsharing/jevrK7Ul  

Q

Is this tv box is Android TV?

By Vered Dec-04/2017 12:48:07

A

Hello Vered, 
It has Android 7.1 operation system.

Let me know if you need any help.

Q

Does this product support kodi?

By VICTOR Nov-11/2017 14:26:20

A

Hello VICTOR,
It does not support Kodi.

Q

Hi, Does it has access to Google Play? thanks

By Salvador Maine Sep-19/2017 07:35:14

A

Hello Salvador,


For your issue, we need to contact our product department to confirm and get more details. Please kindly wait 1-2 business days for our follow up email. Thank you for your understanding.


Q

Hi, does it support google play and Kodi?

By Vladan Sep-18/2017 18:28:32

A

Dear Vladan,


Thank you for your inquiry.

It supports google play,but does not support Kodi.

Q

Hi does this support a 4KTV?

By Ali Aug-30/2017 19:02:12

A

Hello Ali,

It is a perfect device for providing 4K ultimate HD video, and get you closer to the real clear world. 

Yes, it is ok for a 4K TV.

Q

Support external subtitles???

By Plat Aug-04/2017 13:54:18

A

Hello Plat,


Sorry that it does not support external subtitles.

Thank you for your inquiry.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!