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Customer Q&A

  • All(8)
  • Product Information(7)
  • Stock Status
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  • Others(1)
Q

Sir, I am from India.Do I need to check anything related to network before purchasing the product. Is there any warranty for the product? If so how can I avail it?

By PremKumar Aug-27/2018 12:49:54

A

Hello PremKumar,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

2G network: GSM 850/900/1800/1900MHz

   

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

how do you set the time and date on this watch?

By domenic Aug-07/2018 13:29:38

A

Hello Domenic,


You can not set by yourself.

After connecting the app, it will be synchronized with your phone after a while.




Q

Does this smartwatch support PDF reading? does it have play store install so you can download apps? and can it sync with a xiaomi mi max 2?

By Panagiotis Jul-02/2018 10:41:08

A

Hello Panagiotis,

No, sorry.

Picture format: BMP,GIF,JPEG,PNG 

You could download app from English Manual.


Phone book / call log / message sync
Easily realize information synchronization with your universal smartphone, more convenient to users

Q

Is this watch having sleep monitoring feature ? If yes, is automatic or we need to start before sleeping ?

By shyam Jul-01/2018 17:48:21

A

Hello Shyam,


Yes, it has sleep monitoring function.

You can turn on automatic monitoring on the app.

Q

is this smartwatch waterproof ?

By Kris Mar-16/2018 09:26:47

A

Hello Kris, 

Thank you for your inquiry.

The device is not waterproof.


Q

Hi, there is italian language ? thanks. luca.

By luca Feb-06/2018 10:57:03

A

Hello Luca,

Yes,there is Italian.

Languages: English, French, Spanish, Polish, Portuguese, Japanese, Italian, German, Czech, Russian


Q

do you have any other photos ?

By SASUN Oct-29/2017 19:32:08

A

Hello SASUN,
We are sorry we don't have it.

Q

Any more detailed information/specifications/features for this watch? Thanks

By Bryan Oct-11/2017 06:04:36

A

Hello Bryan,
We are sorry manufacturer haven't offered us this item yet, we can't know it.

Q

Sir, I am from India.Do I need to check anything related to network before purchasing the product. Is there any warranty for the product? If so how can I avail it?

By PremKumar Aug-27/2018 12:49:54

A

Hello PremKumar,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

2G network: GSM 850/900/1800/1900MHz

   

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Does this smartwatch support PDF reading? does it have play store install so you can download apps? and can it sync with a xiaomi mi max 2?

By Panagiotis Jul-02/2018 10:41:08

A

Hello Panagiotis,

No, sorry.

Picture format: BMP,GIF,JPEG,PNG 

You could download app from English Manual.


Phone book / call log / message sync
Easily realize information synchronization with your universal smartphone, more convenient to users

Q

Is this watch having sleep monitoring feature ? If yes, is automatic or we need to start before sleeping ?

By shyam Jul-01/2018 17:48:21

A

Hello Shyam,


Yes, it has sleep monitoring function.

You can turn on automatic monitoring on the app.

Q

is this smartwatch waterproof ?

By Kris Mar-16/2018 09:26:47

A

Hello Kris, 

Thank you for your inquiry.

The device is not waterproof.


Q

Hi, there is italian language ? thanks. luca.

By luca Feb-06/2018 10:57:03

A

Hello Luca,

Yes,there is Italian.

Languages: English, French, Spanish, Polish, Portuguese, Japanese, Italian, German, Czech, Russian


Q

do you have any other photos ?

By SASUN Oct-29/2017 19:32:08

A

Hello SASUN,
We are sorry we don't have it.

Q

Any more detailed information/specifications/features for this watch? Thanks

By Bryan Oct-11/2017 06:04:36

A

Hello Bryan,
We are sorry manufacturer haven't offered us this item yet, we can't know it.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

how do you set the time and date on this watch?

By domenic Aug-07/2018 13:29:38

A

Hello Domenic,


You can not set by yourself.

After connecting the app, it will be synchronized with your phone after a while.