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Customer Questions

  • All(45)
  • Product Information(34)
  • Stock Status
  • Payment(2)
  • About Shipping(8)
  • Others(1)
Q

Does this notebook support 500GB SSD m.2 ?? or just 128gb and 250gb ??

By Eduardo Costa Araújo Oct-13/2018 13:51:20

A
Hello Eduardo, The item is 128GB + 1TB HDD Storage Capacity.
Q

does it work amazing with vr htc

By yousef Aug-11/2018 21:20:13

A
Hello Yousef, Sorry, the product doesn't yet have the capabilities of an HTC virtual reality game.Let me know if you need any help.
Q

Hello! Can you reduce the price in the invoice (for my customs)? We have strict customs and without EU certificate they can send back my order.

By Viktos Aug-06/2018 07:30:49

A
Hello Viktos,We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.htmlKindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.htmlAppreciate your understanding.
Q

Hello it is about the laptop MSI gl62m 7rex Please tell how and where can i download and install language pack? I have to reinstall windows to put it in English or French? thank you to indicate to me the easiest method to install it in french or in english Thank you

By souhe Jun-25/2018 14:32:28

A
Hello there1,  first upgrade the windows home version of the system to windows  professional version, then you can choose to add language packs in the  control panel2 You run the above operation, select the language you want to add, you do not need to reinstall
Q

The product only accepts SSD 128GB or can I use an SSD with 240GB?

By Josh May-31/2018 14:36:02

A
Hello Josh,You can use an SSD with 240GB on the laptop.
Q

Are you absolutely sure this one runs an IPS display and not just IPS-quality or TN?

By 4cid Apr-28/2018 21:47:53

A
Hello 4cid, Display Ratio: 16:9 Screen resolution: 1920 x 1080 (FHD) Screen size: 15.6 inch Screen type: IPS
Q

I have only gearbest warranty or directly to MSI also? How long is the MSI warranty in portugal?

By Luis Apr-12/2018 21:51:26

A
Hello Luis, MSI product warranty is one year worldwide
Q

The product is new or used?

By Kirito Mar-20/2018 16:40:40

A
Hello Kirito, Thanks for your inquiry.The item is brand new.
Q

Has a Bluray reproductor?

By mahadma Mar-16/2018 11:05:00

A
Hello mahadma,No, sorry.
Q

Hi. How many dedicated memory has the GPU? In the description it's written "Graphics Capacity: 4G", but i don't know what that is, in the official MSI site it has 2gb. Can anyone help me? Thx

By A Costa Jan-26/2018 10:05:12

A
Hello A,All of our products are sold as described.Please feel free to order anytime.