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Customer Questions & Answers

  • All(49)
  • Product Information(45)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others
Q

Hello, does it runs Spotify?

By Isaac May-22/2019 13:21:44

A

Hello Isaac,

No,it doesn't support Spotify.

Q

is it built in gps? how about the shipping estimates delivery to my country Brunei?

By moon Feb-10/2019 08:35:29

A

Hello Moon,

Sincerely sorry for the late response.

There is GPS.

Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.

Please refer to our shipping estimation below:

1) Expedited Shipping: 3-7 working days 

2) Unregistered Air Mail & Registered Air Mail:10-40 working days

3) Priority Line : 5- 25 working days(Only for partial countries)

Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 


Q

1. International version is the English version? 2. Does is it have maps? 3. can I Reply to WhatsApp measages in this watch? 4. Will there be custom duty I have to pay if I ship it to India? Thanks

By Amitoj Nov-20/2018 18:54:27

A


Hello Amitoj, 


 International version is the English version。

It doesn't have maps.

We can not reply to WhatsApp measages in this watch.

Custom or import fees are the responsibility of the buyer. These fees are to be paid before release of the delivery and customers are typically contacted by the information provided on the invoice, either by direct notice to the shipping address and/or by email. Our experience has been that customers receive a notice directly to the shipping address provided, which does include information on fees and how to make a payment.


Q

Does it have functions for swimming? For example distance swam?

By Enzo Nov-13/2018 16:38:20

A

Hello Enzo, 

Thank you for your inquiry.

It is  IP67 waterproof design that you can take swimming.

Q

Does the watch has swimming functions? For example distance swam?

By Enzo Nov-13/2018 14:20:23

A

Hello Enzo, 
Thanks for your inquiry.

Yes it has IP67 waterproof design that you can take swimming.

Q

It is the English Version

By Swaneet Majhi Nov-11/2018 16:01:35

A

Hello Swaneet, 
The watch has two kinds of version for choosing: English and Chinese .

It is International Version .

Q

Hello. is This smartwatch compatible with Endomondo app?

By Lucio Medeiros Nov-08/2018 04:11:49

A

Hello Lucio, 

Thank you for your inquiry.

Sorry, it is not compatible with Endomondo app.

Q

is Google maps for navigation compatible on this device?

By Romm Nov-03/2018 11:20:14

A

Hello Romm,


We are sorry that it does not support this.

Let me know if you need any further assistance. 


Q

how long battery life in normal use?

By ako Nov-01/2018 17:57:03

A

Hello Ako, 
Amazfit Pace can stay up to 11.5 days basic use/ 4 days regular use/ 35 hours GPS running mode.

Q

Is the sleep tracking mode automatic or must I tell the watch I am going to sleep by pushing a button or such?

By Dave Oct-15/2018 02:19:07

A

Hello, sleep mode is automatic recognition of the watch.

Q

Hello, does it runs Spotify?

By Isaac May-22/2019 13:21:44

A

Hello Isaac,

No,it doesn't support Spotify.

Q

is it built in gps? how about the shipping estimates delivery to my country Brunei?

By moon Feb-10/2019 08:35:29

A

Hello Moon,

Sincerely sorry for the late response.

There is GPS.

Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.

Please refer to our shipping estimation below:

1) Expedited Shipping: 3-7 working days 

2) Unregistered Air Mail & Registered Air Mail:10-40 working days

3) Priority Line : 5- 25 working days(Only for partial countries)

Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 


Q

1. International version is the English version? 2. Does is it have maps? 3. can I Reply to WhatsApp measages in this watch? 4. Will there be custom duty I have to pay if I ship it to India? Thanks

By Amitoj Nov-20/2018 18:54:27

A


Hello Amitoj, 


 International version is the English version。

It doesn't have maps.

We can not reply to WhatsApp measages in this watch.

Custom or import fees are the responsibility of the buyer. These fees are to be paid before release of the delivery and customers are typically contacted by the information provided on the invoice, either by direct notice to the shipping address and/or by email. Our experience has been that customers receive a notice directly to the shipping address provided, which does include information on fees and how to make a payment.


Q

Does it have functions for swimming? For example distance swam?

By Enzo Nov-13/2018 16:38:20

A

Hello Enzo, 

Thank you for your inquiry.

It is  IP67 waterproof design that you can take swimming.

Q

Does the watch has swimming functions? For example distance swam?

By Enzo Nov-13/2018 14:20:23

A

Hello Enzo, 
Thanks for your inquiry.

Yes it has IP67 waterproof design that you can take swimming.

Q

It is the English Version

By Swaneet Majhi Nov-11/2018 16:01:35

A

Hello Swaneet, 
The watch has two kinds of version for choosing: English and Chinese .

It is International Version .

Q

Hello. is This smartwatch compatible with Endomondo app?

By Lucio Medeiros Nov-08/2018 04:11:49

A

Hello Lucio, 

Thank you for your inquiry.

Sorry, it is not compatible with Endomondo app.

Q

is Google maps for navigation compatible on this device?

By Romm Nov-03/2018 11:20:14

A

Hello Romm,


We are sorry that it does not support this.

Let me know if you need any further assistance. 


Q

how long battery life in normal use?

By ako Nov-01/2018 17:57:03

A

Hello Ako, 
Amazfit Pace can stay up to 11.5 days basic use/ 4 days regular use/ 35 hours GPS running mode.

Q

Is the sleep tracking mode automatic or must I tell the watch I am going to sleep by pushing a button or such?

By Dave Oct-15/2018 02:19:07

A

Hello, sleep mode is automatic recognition of the watch.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Do I need To Pay Custom Duty On This Product?

By Manas Aug-26/2018 19:30:48

A

Hello Manas, 

Sorry, we could not confirm it.


Taxes do not come from us if any. 


Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html 

Q

what about the custom for India

By sujay May-27/2018 06:50:25

A

Hello Sujay,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

what about customs.

By Aastik May-27/2018 04:26:51

A

Hello Aastik,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!