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Customer Q&A

  • All(13)
  • Product Information(11)
  • Stock Status(1)
  • Payment
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  • Others
Q

Will the electric plug and watts fit in Israel?

By Matan Nov-22/2018 07:13:54

A

Hello Matan, 
Yes,it will.

Q

Hi Does the vaccum cleaner come with a wall mounting bracket Cheers Ken

By Ken Oct-19/2018 03:31:37

A

Hello Ken, 

Thank you for your inquiry.

Package Contents: 1 x Main Machine, 1 x Metal Tube, 1 x Regular Head, 1 x Power Adapter, 1 x Multipurpose Brush, 1 x Plug Convertor, 1 x English User Manual.

Q

Can I change the battery easily? What is the replacement battery? Can I order it directly?

By Hugo Sep-03/2018 15:37:21

A

Hello Hugo, 

Thank you for your inquiry.  

This product is easy to replace the battery, you can directly purchase the back handle.

Q

What is the size of the pipe?

By yair Aug-05/2018 06:49:49

A

Hello Yair, 
The pipe size is 65CM .

Q

is heap filter washable ?

By ksy Jul-23/2018 01:11:12

A

Hello Ksy,


Yes, the heap filter is washable.

Q

Hello, maybe you have in EU warehouse ? I would like to get it without paying taxes.

By Lora Apr-26/2018 20:56:59

A

Hello Lora,
Thanks for your inquiry.

Yes, the item is in stock in the EU warehouse.

Q

The product arrive with EU plug or US plug?

By Simone Apr-09/2018 15:13:47

A

Hello Simone,


We will send an adapter with all our products according to the order's country of delivery.


Q

Hello, do you have this item in EU warehouse? If not, is this option will be available in future?

By VV Apr-03/2018 20:03:38

A

Hello VV,


This is a popular product, but we are happy to inform you that it is in stock in US-LA warehouse and available to purchase today. 

The US-LA is located in Los Angeles .

Please feel free to order it.


Q

Does the product come with a warranty for europe?

By boballo Mar-22/2018 10:50:28

A

Hello boballo

Yes, the product comes with warranty for Europ.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

How many airwatts of suction does the vacuum produce?

By J Jan-18/2018 00:27:04

A

Hello J,
Thanks for your inquiry.

Suction: 7000 Pa or 4000 Pa.

Q

Will the electric plug and watts fit in Israel?

By Matan Nov-22/2018 07:13:54

A

Hello Matan, 
Yes,it will.

Q

Hi Does the vaccum cleaner come with a wall mounting bracket Cheers Ken

By Ken Oct-19/2018 03:31:37

A

Hello Ken, 

Thank you for your inquiry.

Package Contents: 1 x Main Machine, 1 x Metal Tube, 1 x Regular Head, 1 x Power Adapter, 1 x Multipurpose Brush, 1 x Plug Convertor, 1 x English User Manual.

Q

Can I change the battery easily? What is the replacement battery? Can I order it directly?

By Hugo Sep-03/2018 15:37:21

A

Hello Hugo, 

Thank you for your inquiry.  

This product is easy to replace the battery, you can directly purchase the back handle.

Q

What is the size of the pipe?

By yair Aug-05/2018 06:49:49

A

Hello Yair, 
The pipe size is 65CM .

Q

is heap filter washable ?

By ksy Jul-23/2018 01:11:12

A

Hello Ksy,


Yes, the heap filter is washable.

Q

The product arrive with EU plug or US plug?

By Simone Apr-09/2018 15:13:47

A

Hello Simone,


We will send an adapter with all our products according to the order's country of delivery.


Q

Does the product come with a warranty for europe?

By boballo Mar-22/2018 10:50:28

A

Hello boballo

Yes, the product comes with warranty for Europ.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

How many airwatts of suction does the vacuum produce?

By J Jan-18/2018 00:27:04

A

Hello J,
Thanks for your inquiry.

Suction: 7000 Pa or 4000 Pa.

Q

is there a "ce" qualification at the product

By Alex Jan-11/2018 18:04:32

A

Hello Alex,
Thanks for your inquiry.

Yes. The product has "GS" qualification include "ce" qualification.

Q

What about the voltage?

By Stefano Jan-10/2018 07:44:34

A

Hello Stefano,


- Power voltage: 120W
- Lithium-ion battery output voltage: 26.5V
- Lithium-ion battery input voltage: 22.2V. 

Let me know if you need any further assistance. 


Q

Hello, do you have this item in EU warehouse? If not, is this option will be available in future?

By VV Apr-03/2018 20:03:38

A

Hello VV,


This is a popular product, but we are happy to inform you that it is in stock in US-LA warehouse and available to purchase today. 

The US-LA is located in Los Angeles .

Please feel free to order it.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!