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Customer Q&A

  • All(18)
  • Product Information(16)
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  • Others(2)
Q

Is this model compatible with iPhone 4s?

By Antonio Aug-16/2018 10:38:51

A

Hello Antonio, 
It's compatible with iPhone 4s.

Let me know if you need any help.

Q

Is this compatible with a Apple iPhone

By John Keen May-18/2018 21:59:42

A

is allowed

Q

Does the device have email notification from Outlook app?

By KF Apr-17/2018 17:43:30

A

Hello KF, 
Notification type: Facebook,Skype,Twitter,Wechat,WhatsApp 

It can't have email notification from Outlook app.

Let me know if you need any help.

Q

Hello I need to know if this smartwach can alert me for blooetooth conection lost with my phone. Thank you.

By Yusuf Apr-04/2018 08:40:02

A

Hello Yusuf,

No, sorry.

Q

is this smartwatch has alert when loose comunication with phone?

By Yusuf Apr-03/2018 15:55:34

A

Hello Yusuf,

I apologize for my late response.

No,it does not alert when loose comunication with phone.Hope you may understand us.

Q

Can app sync with Google Fit?

By Roberto Mar-23/2018 19:56:00

A

Hello Roberto,

It can sync with Google Fit.Hope you may understand us.


Q

How do you change language in messages from Chinese to English

By Chris Mar-06/2018 16:31:42

A

Hello Chris, 
You need to connect the APP first and then you can change the language.

Let me know if you need any help.

Q

Can i change time format to 12-hr. I dislike the military time format.

By Jeda Mar-01/2018 10:39:47

A

Hello Jeda,

Bracelet is based on phone synchronization.The phone is a 12-hour and the bracelet is 12 hours.Thank you.

Q

Does this product have a timer i.e. counts down to an alarm going off?

By Juanita Mar-01/2018 07:40:42

A

Hello Juanita, 
It doesn't have a timer i.e. counts down to an alarm going off.

Let me know if you need any help.

Q

This watch has ECG PPG Heart Rate Monitor ?

By Valmur Feb-06/2018 02:43:05

A

Hello Valmur,
There is  a Heart Rate Monitor .

Q

Is this model compatible with iPhone 4s?

By Antonio Aug-16/2018 10:38:51

A

Hello Antonio, 
It's compatible with iPhone 4s.

Let me know if you need any help.

Q

Is this compatible with a Apple iPhone

By John Keen May-18/2018 21:59:42

A

is allowed

Q

Does the device have email notification from Outlook app?

By KF Apr-17/2018 17:43:30

A

Hello KF, 
Notification type: Facebook,Skype,Twitter,Wechat,WhatsApp 

It can't have email notification from Outlook app.

Let me know if you need any help.

Q

Hello I need to know if this smartwach can alert me for blooetooth conection lost with my phone. Thank you.

By Yusuf Apr-04/2018 08:40:02

A

Hello Yusuf,

No, sorry.

Q

is this smartwatch has alert when loose comunication with phone?

By Yusuf Apr-03/2018 15:55:34

A

Hello Yusuf,

I apologize for my late response.

No,it does not alert when loose comunication with phone.Hope you may understand us.

Q

Can app sync with Google Fit?

By Roberto Mar-23/2018 19:56:00

A

Hello Roberto,

It can sync with Google Fit.Hope you may understand us.


Q

Can i change time format to 12-hr. I dislike the military time format.

By Jeda Mar-01/2018 10:39:47

A

Hello Jeda,

Bracelet is based on phone synchronization.The phone is a 12-hour and the bracelet is 12 hours.Thank you.

Q

Does this product have a timer i.e. counts down to an alarm going off?

By Juanita Mar-01/2018 07:40:42

A

Hello Juanita, 
It doesn't have a timer i.e. counts down to an alarm going off.

Let me know if you need any help.

Q

This watch has ECG PPG Heart Rate Monitor ?

By Valmur Feb-06/2018 02:43:05

A

Hello Valmur,
There is  a Heart Rate Monitor .

Q

Is it possible to enable screen all the time?

By Jack Feb-02/2018 21:48:10

A

Hello Jack,

Sorry, you need to touch it.

Operating mode: Touch Key

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How do you change language in messages from Chinese to English

By Chris Mar-06/2018 16:31:42

A

Hello Chris, 
You need to connect the APP first and then you can change the language.

Let me know if you need any help.

Q

My smartband came without a charger what can i do?

By Tomás Fonseca Oct-23/2017 15:54:49

A

Hello Tomás,
Package Contents: 1 x Smartband, 1 x USB Cable, 1 x English-Chinese Manual

You can use cable to charge it.