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Customer Questions & Answers

  • All(44)
  • Product Information(40)
  • Stock Status(2)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

how about Netflix? does support Netflix HD?

By angel Jan-31/2019 12:46:02

A


Hello angel,

   

Sorry , it doesn't.

Q

The AV jack what's supposed to do??? You say that doesn't support old crt tv's..... Only Hdmi option for output is available and only type of tv sets???

By LukE Jan-17/2019 12:51:32

A


Hello LukE,

   

The AV jack can be used normally, and the AV hole can be used directly. It is not necessary to select the AV output in the box.

Q

Is there the app Netflix?

By anderson Nov-15/2018 13:46:18

A

Hello Anderson,


It has Netflix app.

Q

Can I buy a remote that has digits on it (similar to a TV remote?)

By Daniel Kwan Apr-18/2018 17:29:22

A

Hello Daniel, 

You needn't buy that ,it has .
Package Contents: 1 x TV Box, 1 x HDMI Cable, 1 x Charger Adapter, 1 x Remote Controller, 1 x English Manual

Q

Hi, have it you tube? If not can I easily insali? Thank xou,.

By Mario Mar-05/2018 08:46:10

A

Hello Mario,

You need to download it.

Takes full advantage of the 16GB storage, downloads APPs like YouTube, Skype video call, MSN, Facebook, etc.

Q

On product images I see a blue USB port, is it has USB 3.0?

By Nicolai Feb-18/2018 19:42:28

A

Hello Nicolai,

It is a USB 2.0 port.

Thank you for your inquiry.

Q

Does this box TV have AV input? Can it be used on tube TV, those older tvs?

By João Márcio Feb-14/2018 12:14:15

A

Hello João,

No.
Interface: DC Power Port,Ethernet,HDMI,SPDIF,TF card,USB2.0 

TV must support AV input or HDMI input.

It could only work with wifi or ethernet.

Q

DOES IT HAVE BLUETOOTH?

By Sebastian Jan-29/2018 15:15:59

A

Hello Sebastian, 
Bluetooth: Unsupport 

Let me know if you need any help.

Q

Ram is 1 GB or 2 GB?

By Habibur Jan-24/2018 07:48:49

A

Hello Habibur,


This item is 2GB RAM + 16GB ROM. 


Let me know if you need any further assistance. 


Q

Tanix TX3 Mini TV Box - 1GB RAM + 16GB ROM but than in Specification - General say: RAM: 2G ROM: 16G so how much ram is on box 1 or 2 GB?

By Miki Jan-04/2018 10:27:09

A

Hello Miki,
 Thanks for your inquiry.

It has 1GB RAM.

Q

how about Netflix? does support Netflix HD?

By angel Jan-31/2019 12:46:02

A


Hello angel,

   

Sorry , it doesn't.

Q

The AV jack what's supposed to do??? You say that doesn't support old crt tv's..... Only Hdmi option for output is available and only type of tv sets???

By LukE Jan-17/2019 12:51:32

A


Hello LukE,

   

The AV jack can be used normally, and the AV hole can be used directly. It is not necessary to select the AV output in the box.

Q

Is there the app Netflix?

By anderson Nov-15/2018 13:46:18

A

Hello Anderson,


It has Netflix app.

Q

Can I buy a remote that has digits on it (similar to a TV remote?)

By Daniel Kwan Apr-18/2018 17:29:22

A

Hello Daniel, 

You needn't buy that ,it has .
Package Contents: 1 x TV Box, 1 x HDMI Cable, 1 x Charger Adapter, 1 x Remote Controller, 1 x English Manual

Q

Hi, have it you tube? If not can I easily insali? Thank xou,.

By Mario Mar-05/2018 08:46:10

A

Hello Mario,

You need to download it.

Takes full advantage of the 16GB storage, downloads APPs like YouTube, Skype video call, MSN, Facebook, etc.

Q

On product images I see a blue USB port, is it has USB 3.0?

By Nicolai Feb-18/2018 19:42:28

A

Hello Nicolai,

It is a USB 2.0 port.

Thank you for your inquiry.

Q

Does this box TV have AV input? Can it be used on tube TV, those older tvs?

By João Márcio Feb-14/2018 12:14:15

A

Hello João,

No.
Interface: DC Power Port,Ethernet,HDMI,SPDIF,TF card,USB2.0 

TV must support AV input or HDMI input.

It could only work with wifi or ethernet.

Q

DOES IT HAVE BLUETOOTH?

By Sebastian Jan-29/2018 15:15:59

A

Hello Sebastian, 
Bluetooth: Unsupport 

Let me know if you need any help.

Q

Ram is 1 GB or 2 GB?

By Habibur Jan-24/2018 07:48:49

A

Hello Habibur,


This item is 2GB RAM + 16GB ROM. 


Let me know if you need any further assistance. 


Q

Tanix TX3 Mini TV Box - 1GB RAM + 16GB ROM but than in Specification - General say: RAM: 2G ROM: 16G so how much ram is on box 1 or 2 GB?

By Miki Jan-04/2018 10:27:09

A

Hello Miki,
 Thanks for your inquiry.

It has 1GB RAM.

Q

Do they have in stock?

By Eric Romero Dec-07/2017 05:26:12

A

Hello Eric,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Is there any way to get this item from any EU countries, because i saw a GB flag but its available only from China...

By Toni Oct-16/2017 20:27:57

A

Hello Toni,
We are sorry this item in stock in CN warehouse only.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi if I buy a TV box shipped to the UK will I be charged customs duty & tax

By Frank Aug-28/2017 21:50:16

A

Hello Frank,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

is that kodi is avalble

By rajeev Dec-14/2017 12:16:27

A

Hello rajeev,


Yes, the kodi is availiable. 


Let me know if you need any further assistance.