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Customer Questions

  • All(42)
  • Product Information(32)
  • Stock Status(4)
  • Payment(1)
  • About Shipping(4)
  • Others(1)
Q

when i buy the product can you please declare it as a gift or declare a price of 50$ on the delivery package, to avoid high taxes rate in my country

By hamza bakhouche Aug-30/2018 07:42:16

A
Hello Hamza,No, sorry.Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.htmlIf you have any more questions please feel free to contact us. 
Q

Does it support Indian language MALAYALAM [ മലയാളം ]

By Lijo Aug-25/2018 04:54:40

A
Hello Lijo,Language: Japanese, Traditional Chinese, Simplified Chinese, Indonesian, Malaysian, Catalan, Czech, Danish, Portuguese, Roman, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Arabic, Urdu, Hebrew, Armenian, Ukrainian, Serbian, Russian, Kazakh, Bulgarian, French, Filipino, Spanish (US), Spanish, English (UK), English (United States), Estonian, German (Switzerland), German (Austria), Italian, Polish, Dutch, Norwegian, Thai, Afrikaans, Hungarian, Croatian 
Q

Dear, I would like to know if I will have access to the specific google play of the country that I am operating the smartphone? In my case, I wanted to access the Brazilian google play.

By Diego Jun-07/2018 19:19:18

A
Hello Diego,Yes, it supports this function.
Q

I am from India and wants to buy a maze alpha phone so I want to know when will the phone be at stock and will the stock reach Nagaland.

By Sanen May-13/2018 04:05:35

A
Hello Sanen, Thanks for your inquiry.Sorry there is no message about the back in stock time of the item from our suppliers.
Q

Do this phone use Korean language?

By Lee Seung Hun May-06/2018 07:12:29

A
Hello Lee, Thanks for your inquiry.Sorry, the item does not support the Korean language.
Q

Is it currently in stock in the G-W-5 warehouse?

By Atanas Vasilev Mar-31/2018 19:17:43

A
Hello Atanas, Thank you for your inquiry.Yes, the item is available in  G-W-5 warehouse.
Q

Has notification led? If yes, where is it located?

By Rafael Martins Oct-24/2017 18:43:37

A
Hello Rafael, We are sorry it doesn't has.
Q

Hello! Does this phone works with network on México? In the page from ''click here'' doesn't appears all the available networks. I serched on ''Willmyphonework'' but nothing. I would appreciate a lot.

By Yair Axel Oct-08/2017 01:08:50

A
Hello Yair,Yes, the network is ok in Mexico and you can check it here http://maps.mobileworldlive.com/ 
Q

If i bought this phone Now, only i will get in 22 - 27 october? There is no other way to get phone faster?...

By Tymoteusz Oct-02/2017 21:56:04

A
Hello Tymoteusz, Yes, due to the manufacturer can offer us this item on that time.
Q

Good night, this cellphone works in Colombia? I mean the network (Movistar, that's the name of the local gsm network provider)

By Johan Oct-01/2017 02:30:17

A
Hello Johan, Unlocked for Worldwide use. Please ensure local area network is compatible. "click here" on the website  for checking Network Frequency of your country. Please check with your carrier/provider before purchasing this item .Let me know if you need any help.