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Customer Questions

  • All(66)
  • Product Information(55)
  • Stock Status(4)
  • Payment
  • About Shipping(6)
  • Others(1)
Q

Is the back panel in glass or ceramic?

By Gonçalo Astorga Apr-17/2018 20:11:43

A
Dear Gonçalo,The back panel is glass.
Q

does this device have a nfc module?

By Mariusz Mar-18/2018 09:42:50

A
Hello Mariusz, We are sorry that it does not support NFC.Check out our brand new products here : http://www.gearbest.com/new-products/Grab our best deals here : http://www.gearbest.com/gadget-deals.html
Q

Is it NFC????

By piotr Mar-15/2018 19:01:49

A
Hello piotr, We are sorry that it does not support this function.Check out our brand new products here : http://www.gearbest.com/new-products/Grab our best deals here : http://www.gearbest.com/gadget-deals.html
Q

Does this phone offers OTG (aka On The Go) connector in standard, i.e. can I connect devices (USB Stick, ...) to the phone plug-and-play?

By Alain-Brieuc Mar-15/2018 14:21:27

A
Hello Alain-Brieuc,It supports OTG function, you need to buy a Type-C OTG data line.
Q

Hello, could you please tell me where is the warehaouse G-W-4 ¿? thanks a lot

By Alessio Mar-15/2018 12:10:38

A
Hello Alessio, Thank you for your inquiry.The G-W-4 warehouse is located in Poland.
Q

Hi all, Does this item came with the MIUI Global version? thanks a lot.

By Alessio Mar-15/2018 08:28:38

A
Hello Alessio,This item is International Version.OS: MIUI 8 
Q

Hello, What does the box contain? 1 CELL PONE 2; CHARGER? 3 EARPIECE 4; CASE? please explain furher

By CLIVE Feb-26/2018 17:06:00

A
Hello CLIVE, This item contains :Back Case : 1 Cell Phone: 1 Other: 1 x Type-C to 3.5mm Audio Cable Power Adapter: 1 SIM Needle: 1 USB Cable: 1
Q

I am a vodafone uk customer and wondering will this product get 4g in the uk i have read the previous questions but i am not that clued in to tech any advice/answers would be much appreciated

By stefan Feb-19/2018 21:31:09

A
Hello stefan,Yes.Networks:GSM: 850/900/1800/1900MHz CDMA1X/EVDO BC0WCDMA: B1/B2/B5/B8TDD-SCDMA: B34/B39FDD-LTE: B1/B3/B5/B7/B8TD-LTE: B38/B39/B40/B41
Q

Which expedited company do you use?

By Eric Feb-17/2018 23:54:41

A
Hello Eric,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days DHL2) Unregistered Air Mail & Registered Air Mail: 10-40 business days POST OFFICE3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   
Q

Hi, the listed warehouses include G-W-5, G-W-6, and G-W-16. I have been unable to find any additional information about these warehouses and was wondering where these are located? Thank you in advance!

By Inoid Feb-07/2018 09:00:43

A
Hello Inoid,They are in EU.G-W-5: Czech RepublicG-W-6: FranceG-W-16: Spain