All
Product keywords
Please enter the email address account

Customer Questions

  • All(52)
  • Product Information(38)
  • Stock Status(5)
  • Payment(1)
  • About Shipping(5)
  • Others(3)
Q

Does the Vernee M5 4G have an FM radio built-in? There are contradictory informations about that on the web. Thx.

By Istvan Jul-16/2018 13:08:53

A
Hello Istvan, It has an FM radio built-in.Let me know if you need any help.
Q

If i have this product in my cart and I buy it even though it's discontinued, will I still get it?

By Paul Apr-19/2018 11:49:43

A
Hello Paul, Thanks for your inquiry.Sorry, you cannot get the item since it is discontinued.
Q

Dear Sirs, On 11 apr 2018 the phone was 98.98 euro. This was valis for 4 days. One day later it is 113.44 euro. Can you sell me the phone for 98.98 euro ? Thank you Patrick

By Patrick Apr-12/2018 14:12:33

A
Hello Patrick,Thank you for contacting Gearbest and for your feedback about the price.Please note all of our items come from China and prices set often according to many factors such as currency exchange and suppliers.Sometimes prices will be high or low, it is out of our control.   You may only buy the item with the recent price.Thank you for your understanding.
Q

Hello! Will this phone work with LTE on Mexico?

By David Del Angel Feb-27/2018 15:19:16

A
Hello David, For the issue, please check the frequency in the link http://maps.mobileworldlive.com/ and detailed information as follows:Network: 2G: GSM 850/900/1800MHz3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHzIf your country can support the bands, you can use it in your country.
Q

Hello is it available in the G-W-5 warehouse? G-W-5 is in eu right?

By Stigas Feb-25/2018 15:23:42

A
Hello Stigas,G-W-5 :Czech RepublicThis is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Hello. I guess the HK-2 and HK-4 are both warehouses in Hong Kong. Where is the G-W-5 warehouse located? Thank you so much!

By EK Feb-20/2018 00:46:08

A
Hello EK, G-W-5 is in EU.
Q

does it come with charger? what other gadgets does it have

By Wanderson Feb-08/2018 14:19:20

A
Hello Wanderson, This item contains :Cell Phone: 1 English Manual : 1 Power Adapter: 1 SIM Needle: 1 USB Cable: 1
Q

Hello! Can i buy from Gearbest a soft silicon case or a wallet case for the Vernee M5? If yes, please give a l link of the products. Thank you.

By Yiannis Feb-05/2018 01:13:35

A
Hello Yiannis,Link here for more information:https://www.gearbest.com/Vernee-M5-_gear/ 
Q

What is the SAR value of this phone? Thank you in advance.

By Anna Jan-30/2018 08:37:06

A
Hello Anna, SAR  is 0.850W/Kg.Let me know if you need any help.
Q

Hello, I would like to ask if you can use 2 SIMs and a memory card at the same time.

By Pavel Jan-23/2018 19:38:31

A
Hello Pavel,Sorry it can not support 2 SIMs and a memory card at the same time. Let me know if you need any further assistance.