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Customer Q&A

  • All(54)
  • Product Information(45)
  • Stock Status(3)
  • Payment
  • About Shipping(5)
  • Others(1)
Q

boa tarde quanto eo preço em real?

By Rai May-18/2018 22:28:34

A

139.99USD

Q

boa tarde, gostaria de saber se ele seria taxado, porque o ultimo que eu comprei não veio com taxa.

By joao victor May-10/2018 17:41:08

A

Olá Joao,

Os impostos são cobrados pelo alfândega local e regulamentos do país que está além do nosso controle.
Não podemos saber se terá e quanto vai ser.
Por favor, verifique este link http://www.gearbest.com/about/faq.html (Se houver algum problema de receber a entrega devido à Alfândega)

Q

When can I order this phone?

By Alex May-03/2018 13:25:03

A

Hello Alex,


                              between: May 05 - May 06                                    

Q

they have it in stock i like to buy this product

By Bojan Mar-27/2018 15:19:54

A

Hello Bojan,

The item is in stock now,please feel free to order it. 

Best Regards


Q

Does this phone still have updates for android?

By João Carvalhosa Mar-23/2018 15:05:42

A

Hello João, 
It doesn't have updates for android.

Let me know if you need any help.

Q

are you going to re stock?

By Oscar Ivan Mar-16/2018 06:06:48

A

Hello Oscar,
Yes, we have stock, please feel free to order it.
Best Regards

Q

he films in 4k?

By Dario Mar-03/2018 01:43:36

A

Hello Dario,
Thanks for your inquiry.

Sorry, the item does not support 4k video.

Q

Does it support lte

By Bhavya Feb-25/2018 18:07:18

A

Hello Bhavya, 
FDD-LTE B1/B3/B7
TDD-LTE B38/B39/B40/B41

Let me know if you need any help.

Q

Good evening. You can send my smartphone with EU plug??

By Gustavo Feb-10/2018 02:55:33

A

Hello Gustavo,


We will send an adapter with all our products according to the order's country of delivery.


Q

what's the FCC ID for this phone?

By David Feb-08/2018 23:03:12

A

Hello David,
Thanks for your inquiry.

Sorry, the item does not have the FCC ID.

Q

boa tarde quanto eo preço em real?

By Rai May-18/2018 22:28:34

A

139.99USD

Q

Does this phone still have updates for android?

By João Carvalhosa Mar-23/2018 15:05:42

A

Hello João, 
It doesn't have updates for android.

Let me know if you need any help.

Q

he films in 4k?

By Dario Mar-03/2018 01:43:36

A

Hello Dario,
Thanks for your inquiry.

Sorry, the item does not support 4k video.

Q

Does it support lte

By Bhavya Feb-25/2018 18:07:18

A

Hello Bhavya, 
FDD-LTE B1/B3/B7
TDD-LTE B38/B39/B40/B41

Let me know if you need any help.

Q

Good evening. You can send my smartphone with EU plug??

By Gustavo Feb-10/2018 02:55:33

A

Hello Gustavo,


We will send an adapter with all our products according to the order's country of delivery.


Q

what's the FCC ID for this phone?

By David Feb-08/2018 23:03:12

A

Hello David,
Thanks for your inquiry.

Sorry, the item does not have the FCC ID.

Q

Hey , i'm planning to buy this phone , can you ship it with EU plug ( EU charger ) , please Thanks

By Hamza Bidai Feb-03/2018 16:28:08

A

Hello Hamza,


This item is CN plug, we will ship out an Power Adapter against your country. 
Let me know if you need any further assistance.     


Q

is there an official update to hier version android like oreo?

By M Takahashi Feb-03/2018 08:34:39

A

Hello M,


We are sorry that the item is unable to support the functions.


Q

Hello, how about, do you have a gyroscope?

By DAVID ÁLVAREZ Jan-26/2018 21:27:37

A

Hello DAVID,

Sensor: Gravity Sensor. 


Let me know if you need any further assistance. 


Q

The internal memory is 64 and RAM is 4 GB

By gooldman2000 Jan-26/2018 04:16:42

A

Hello gooldman2000,

This item is 4GB RAM 64GB ROM. 


Let me know if you need any further assistance. 


Q

they have it in stock i like to buy this product

By Bojan Mar-27/2018 15:19:54

A

Hello Bojan,

The item is in stock now,please feel free to order it. 

Best Regards


Q

are you going to re stock?

By Oscar Ivan Mar-16/2018 06:06:48

A

Hello Oscar,
Yes, we have stock, please feel free to order it.
Best Regards

Q

they have it in stock

By eduardo Oct-31/2017 04:11:15

A

Hello eduardo,
Yes, this item in stock now.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

boa tarde, gostaria de saber se ele seria taxado, porque o ultimo que eu comprei não veio com taxa.

By joao victor May-10/2018 17:41:08

A

Olá Joao,

Os impostos são cobrados pelo alfândega local e regulamentos do país que está além do nosso controle.
Não podemos saber se terá e quanto vai ser.
Por favor, verifique este link http://www.gearbest.com/about/faq.html (Se houver algum problema de receber a entrega devido à Alfândega)

Q

hello, how can you send me the product in a way that I am not taxed, such as put as a gift?

By Mateus Feb-03/2018 06:34:53

A

Hello Mateus,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html  

Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html 


Q

Will this be delivered to my door step

By Emmanuel Ekambi Oct-11/2017 21:10:04

A

Hello Emmanuel,
Yes it will.

Q

Hello, I placed My order over a week ago and it's still in processing. would you please tell me when it will be shipped ? Many thanks, Anwar

By Anwar Oct-06/2017 16:41:14

A

Hello Anwar,
We except ship this item between Oct 10 - Oct 23.

Q

Hello, I ordered this phone on September 28th, and it still on processing, not sent yet. when It will be sent ?? Thanks

By Anwar Oct-06/2017 11:18:15

A

Hello Anwar,
We are sorry this item not in stock now, we except this item between Oct 10 - Oct 23.

Q

When can I order this phone?

By Alex May-03/2018 13:25:03

A

Hello Alex,


                              between: May 05 - May 06