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Customer Questions & Answers

  • All(7)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Beside the power cable/plug are there any differences between the EU and US versions?

By Bob Feb-04/2019 17:31:38

A

Hello Bob,

Applicable voltage is different.

Q

does the cr10s4 have the same have the same upgrades as the cr 10s such as dual z screws and a filament run out sensor.

By John Nov-24/2018 16:02:49

A

Hello John,

Yes, it has.


Q

Product information page says: "FREE SHIPPING to United States of America Via Priority Line" but at checkout it is billing me $51.84

By Bruce W Campbell Aug-12/2018 16:58:53

A

Hello Bruce,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

How big is the package?

By Bala Overacker Aug-08/2018 00:56:41

A

Hello Bala, 

I hope you will excuse me for the late reply.

Package size: 74.00 x 61.00 x 28.50 cm / 29.13 x 24.02 x 11.22 inches    

Let me know if you need any help.

Q

Is this CR-10 S model or the old CR-10 model?

By Ricky May-18/2018 12:15:14

A

Hello Ricky,


10s

Q

Hi to you ship from Eu werehouse?

By Dimitris Feb-18/2018 16:51:16

A

Hello Dimitris,
We ship everywhere in the world from the CN warehouse, sorry.

Q

Hello, this product has a heated bed?

By Gustavo Jan-21/2018 21:47:53

A

Hello Gustavo,
Thanks for your inquiry.

Yes, the item has a heatbed.

Q

Beside the power cable/plug are there any differences between the EU and US versions?

By Bob Feb-04/2019 17:31:38

A

Hello Bob,

Applicable voltage is different.

Q

does the cr10s4 have the same have the same upgrades as the cr 10s such as dual z screws and a filament run out sensor.

By John Nov-24/2018 16:02:49

A

Hello John,

Yes, it has.


Q

How big is the package?

By Bala Overacker Aug-08/2018 00:56:41

A

Hello Bala, 

I hope you will excuse me for the late reply.

Package size: 74.00 x 61.00 x 28.50 cm / 29.13 x 24.02 x 11.22 inches    

Let me know if you need any help.

Q

Is this CR-10 S model or the old CR-10 model?

By Ricky May-18/2018 12:15:14

A

Hello Ricky,


10s

Q

Hello, this product has a heated bed?

By Gustavo Jan-21/2018 21:47:53

A

Hello Gustavo,
Thanks for your inquiry.

Yes, the item has a heatbed.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Product information page says: "FREE SHIPPING to United States of America Via Priority Line" but at checkout it is billing me $51.84

By Bruce W Campbell Aug-12/2018 16:58:53

A

Hello Bruce,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Hi to you ship from Eu werehouse?

By Dimitris Feb-18/2018 16:51:16

A

Hello Dimitris,
We ship everywhere in the world from the CN warehouse, sorry.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!