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Customer Questions

  • All(15)
  • Product Information(6)
  • Stock Status(2)
  • Payment
  • About Shipping(4)
  • Others(3)
Q

Hi, was just concerned as of if I buy the option with the frysky reciver it will bind with other brands such as a flysky fs-i6?

By Sam Jun-06/2018 22:34:23

A
Hello Sam,This  is not a binding brand, as long as the receiver can be used for code  pairs, there is no specified remote model, generally recommended frysky  remote control
Q

can i use a 6s without being afraid to smoke the motors?

By ROLAND Mar-26/2018 15:49:26

A
Hello ROLAND, Thanks for your inquiry.Yes you can, it uses 3S-6S Li-Po batteries to make it fly.
Q

Is there a flight controller in this kit?

By Pavels Mar-20/2018 14:11:48

A
Hello Pavels, Package Contents: 1 x X215 PRO FPV Racing Drone, 1 x 5.8G Pagoda Antenna, 1 x Camera Mount    
Q

Hi, Is flight controller X215 Pro V2 F4 Flight Controller for RC Drone? Please answer YES or NO. Thank you.

By Jason Mar-19/2018 00:24:30

A
Hello Jason,No, it does not included the Controller. Let me know if you need any further assistance. 
Q

hello, is it possible to reduce the angle of the camera to 0°? thanks for your reply, Michaël

By Vanderyken Mar-07/2018 15:17:10

A
Hello Vanderyken,You can remove the camera and put it in the default hole below to reduce the angle.
Q

why is the shipping weight so heavy ? much more then all order 220 sized quads you sell making expedited shipping twice as much as others quad you sell ? thanks

By andrew Feb-13/2018 16:31:00

A
Hello andrew,The freight depends on your weight or volume.We provide the best price for international shipments available, even though we ship all our items from China.Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly. Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 
Q

What are estimated shipping times to Poland?

By Slaw Jan-22/2018 23:14:10

A
Hello Slaw,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Do i have to pay the customs fees if select "EMS Express" as shipping method to austria?

By Julian Jan-21/2018 09:46:16

A
Hello Julian, We are sorry that we are unable to predict or avoid the customs tax.If you want to know detailed information, you can contact local post office to check it. 
Q

Yeah same here orderd mine 27sep. and now they say dispatch: ships between Nov 5 - Nov 7

By Daniel Oct-29/2017 14:20:07

A
Hello Daniel, This item in stock now, please contact our support center for your order issue.
Q

order mine 25th september 2017 it's now 27th october 2017 and mine still has not even shipped !!!!

By Richard Oct-27/2017 00:32:50

A
Hello Richard, We except ship this item between Oct 28 - Nov 1.