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Customer Q&A

  • All(22)
  • Product Information(19)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others
Q

Is this product compatible with gopro hero6?

By Prateek Dec-04/2018 17:29:56

A

Hello Prateek,


This product is compatible with gopro hero6.

Q

compatible with Nintendo switch?

By Bryan Monge Nov-23/2018 04:01:02

A

Hello Bryan, 

Thank you for your inquiry.

Yes, they are compatible.


Q

Is it compatible with Xiaomi Mi Max 2?

By André Neves Lira May-05/2018 20:12:10

A

Hello André,

Yes, it is compatible with Xiaomi Mi Max 2.

Q

how can it be original, 90 mb/s writing and doesn't support 4K recording ?

By Sami Fartmis Nov-26/2017 19:35:29

A

Hello Sami,
Please note that hte writing speed is 90 mb/s.

But it is unable to support 4K Video Recording.

Q

is this product withstand high temperatures (up to 85`C)? thanks

By Eitan Nov-26/2017 17:52:54

A

Hello Eitan,
Yes, the item can withstand 85`C.

Please rest assured.

Q

How can it be non 4k compatible and original if original samsung evo plus it's maarked as 4k compatible?

By Adrian Nov-22/2017 08:15:37

A

Hello Adrian,

Support 4K Video Recording: No. 

Let me know if you need any further assistance. 


Q

Hi, How long is warranty period for this product?

By Piotr Nov-20/2017 09:15:24

A

Hello Piotr
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi. why does it not support 4K video recording when it is rated UHS -3?

By Tony Nov-16/2017 19:00:05

A

Hello Tony,

UHS Speed Class: UHS-3 
Support 4K Video Recording: No


Let me know if you need any further assistance. 


Q

Hello, I wanted to know from where do you ship this product?

By Nalt Oct-11/2017 15:41:18

A

Hello Nalt,

It will be shipped from our China warehouse.

Q

Hi I live in mexico tamaulipas zip code 89510 Its no problem? you can send here the product?

By Victor Borja Oct-06/2017 14:23:42

A

Hello Victor,
Yes, we can ship to your country via 

Unregistered Air Mail    15 - 28 business days    $1.00    

Registered Air Mail    15 - 25 business days    $1.92    

Priority Line    7 - 15 business days    $4.61    

Expedited Shipping    3 - 7 business days    $16.60    


Q

Is this product compatible with gopro hero6?

By Prateek Dec-04/2018 17:29:56

A

Hello Prateek,


This product is compatible with gopro hero6.

Q

compatible with Nintendo switch?

By Bryan Monge Nov-23/2018 04:01:02

A

Hello Bryan, 

Thank you for your inquiry.

Yes, they are compatible.


Q

Is it compatible with Xiaomi Mi Max 2?

By André Neves Lira May-05/2018 20:12:10

A

Hello André,

Yes, it is compatible with Xiaomi Mi Max 2.

Q

how can it be original, 90 mb/s writing and doesn't support 4K recording ?

By Sami Fartmis Nov-26/2017 19:35:29

A

Hello Sami,
Please note that hte writing speed is 90 mb/s.

But it is unable to support 4K Video Recording.

Q

is this product withstand high temperatures (up to 85`C)? thanks

By Eitan Nov-26/2017 17:52:54

A

Hello Eitan,
Yes, the item can withstand 85`C.

Please rest assured.

Q

How can it be non 4k compatible and original if original samsung evo plus it's maarked as 4k compatible?

By Adrian Nov-22/2017 08:15:37

A

Hello Adrian,

Support 4K Video Recording: No. 

Let me know if you need any further assistance. 


Q

Hi, How long is warranty period for this product?

By Piotr Nov-20/2017 09:15:24

A

Hello Piotr
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi. why does it not support 4K video recording when it is rated UHS -3?

By Tony Nov-16/2017 19:00:05

A

Hello Tony,

UHS Speed Class: UHS-3 
Support 4K Video Recording: No


Let me know if you need any further assistance. 


Q

Can it handle 4K video capture, specifically with a Xiaomi YI II 4K camera?

By Marcio Matielo Sep-27/2017 11:26:10

A

Hello Marcio,

Support 4K Video Recording: No

Q

is original?

By Armando Sep-18/2017 20:41:14

A

Hello Armando,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hello, I wanted to know from where do you ship this product?

By Nalt Oct-11/2017 15:41:18

A

Hello Nalt,

It will be shipped from our China warehouse.

Q

Hi I live in mexico tamaulipas zip code 89510 Its no problem? you can send here the product?

By Victor Borja Oct-06/2017 14:23:42

A

Hello Victor,
Yes, we can ship to your country via 

Unregistered Air Mail    15 - 28 business days    $1.00    

Registered Air Mail    15 - 25 business days    $1.92    

Priority Line    7 - 15 business days    $4.61    

Expedited Shipping    3 - 7 business days    $16.60    


Q

Hi I i order this one, can you write price of 10$ on the parcel? due to customs Mvh Mads

By Mads Oct-06/2017 10:19:27

A

Hello Mads, 


Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!