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Customer Questions

  • All(67)
  • Product Information(60)
  • Stock Status(1)
  • Payment
  • About Shipping(4)
  • Others(2)
Q

hi can I connect external 4 Tb HDD & also does it have native video player

By crn Feb-19/2019 17:54:20

A
Hello Crn,Sincerely sorry for the late response.You may connect external 4 Tb HDD & also does it have native video player.Thank you.
Q

how many days does it take to ship here in the Philippines?

By Jao Feb-15/2019 12:49:42

A
Hello Jao,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

does it support Amazon video 4k? comes with Microsoft playready certificate?

By jay Jan-17/2019 18:25:35

A
Hello Jay,It supports Amazon video 4k,but comes without Microsoft playready certificate.
Q

Hello, is Slovak/Czech language available for this product? Thank you

By Tantum Jan-08/2019 20:48:50

A
Hello Tantum, Language: English,French,Germany,Italian,Multi-language,Spanish 
Q

Hello, does it support Hungarian language? Thanks for your answer.

By Zozó Dec-26/2018 11:01:54

A
Hello Zozó,For your issue, please kindly note:Yes,it does.
Q

Does this player have pre installed Kodi Addons. If i update Kodi to version 18 the addons will continue working? Thanks

By Chris Dec-23/2018 19:25:14

A
Hello Chris,There are pre-installed Kodi.
Q

Is it rooted

By Lokesh Jangra Nov-23/2018 15:59:56

A
Hello Lokesh,For your issue, please kindly note:Yes, it is.
Q

Hello, dear seller! I would have several questions. Is the HDR mode supported? Can you play a movie on an external hard drive? Does DTS and Dolby Digital support it, and if so, does the sound go through the Hdmi connector without loss?

By Zoltan Krisztin Nov-22/2018 17:38:53

A
Hello Zoltan, This item supports  HDR mode .You can play a movie on an external hard drive .But I am sincerely sorry that it does not support DTS and Dolby.
Q

Hi there. Can this box be left on 24hrs a day to run a video via the HDMI socket to a smart TV which is being used as a display. The display itself will only be running around 12 hours a day but can be programmed to pick up say HHDMI 1 to select the X96 mini. If so, is there any issues like the X96 overheating - or can it too be programmed to come on at certain times of day?? Blessings Janie

By Janeway Nov-21/2018 10:05:19

A
Hello Janeway,   No
Q

1.) Does this DX96 Mini TV Box that you are advertising come with 2 GB Rom and 16 Gb of RAM? 2.) Is the X96 Mini TV Box rooted? 3.) does it have Bluetooth, f so , what version? 4.) Can it play regular Netflix movies? 5.) Can it play Netflix at 4K? 6.) Does it operate at 32bit or 64 bits?

By Daniel Diliberfti Nov-17/2018 05:15:31

A
Hello Daniel,Please see the information below: 1. There are 1+8G and 2+16G. 2, there is rooted. 3, without Bluetooth. 4, you can play Netfix movies. 5, yes. 6, CPU64 bit, system 32 bitLet me know if you need any further assistance.