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Customer Questions

  • All(45)
  • Product Information(35)
  • Stock Status
  • Payment
  • About Shipping(5)
  • Others(5)
Q

Will the phone work in the US on the Sprint network?

By shawn jalbert Aug-09/2018 16:13:17

A
Hello Shawn,Unlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.Network:2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz4G: FDD-LTE 850/900/1700/1800/1900/2100/2600MHz ( Band 5/8/4/3/2/1/7 ), TD-LTE B38/B39/B40/B41
Q

good evening Do you think the cell phone is still worth it in 2018? What is the version of android on the device? Does this device still receive updates from android and xiomi?

By Eduardo rocha May-13/2018 20:18:00

A
Hello Eduardo,This  is Xiaomi's flagship classic model, is worth buying the choice, Android  version is Android 8.0, there will still be millet system update push
Q

Hello, if I buy this phone, can I update it on the newer version of software? And can I use splitscreen with this new version? Thanks

By Sutka Luboslav May-13/2018 15:55:25

A
Hello Sutka,The ROM on this Phone supports OTA and is multi language.No.
Q

Hello. Costs import tax from Warehouse Options: G-W-16 send to Germany ?

By Gerald Klein Apr-27/2018 13:21:19

A
Hello Gerald,Taxes are collected by local customs and regulations of the country that is beyond our control.We can not know if it will and how much it will be.Please check this link http://www.gearbest.com/about/faq.html (If there is any problem of receiving delivery due to Customs)
Q

Hello, is the leather case included in the box? (it is by default, by xiaomi - so unless you took it out it should be there) I can see in the description you that it aint - but in all the reviews people are posting, the case is included?

By Anders Apr-15/2018 19:45:33

A
Hello Anders, Thanks for your inquiry.Sorry, there is no leather case included in the box.
Q

GSM Arena says the Xiamoi Mi Mix has NFC; https://www.gsmarena.com/xiaomi_mi_mix-8400.php In one of your answers you say it does not. Please clarify if the Xiaomi Mi Mix has NFC?? Thanks

By John Mar-11/2018 01:54:20

A
Hello John,Yes, this item can support NFC. Let me know if you need any further assistance. 
Q

Is the phone preopened for inspection or is it brand new and factory sealed? Also, will the phone com preinstalled with the google playstore already on it?

By Emon Feb-23/2018 13:31:41

A
Hello Emon,Thank you for your inquiry.We can guarantee that all of our items are brand new. It has Google Play Store.We hope you will enjoy them. 
Q

Hey, Is this really the 6gb ram 256 gb internal storage version? Thanks.

By Ami Feb-11/2018 21:30:17

A
Hello Ami, It is International Version.RAM: 6GB RAM ROM: 256GBLet me know if you need any help.
Q

Hello ! The phone has warranty for Romania ? It has a power adapter for Europe ? Thank you in advance !

By Silviu Feb-03/2018 19:40:09

A
Dear Silviu,Thank you for your inquiry.Please refer to this link https://www.gearbest.com/about/warranty-and-return.htmlYou can see all of information about warranty.It is CN version. But we can send an EU adapter for free.
Q

- Does Arabic support. - Is there a white color. - Supports Microsoft Office files.

By muntadar Feb-03/2018 10:53:56

A
Dear muntadar, It has Arabic language.Unlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.Network:2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz4G: FDD-LTE 850/900/1700/1800/1900/2100/2600MHz ( Band 5/8/4/3/2/1/7 ), TD-LTE B38/B39/B40/B41It only has black now.You can install a APP to use Microsoft Office files.