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Customer Questions

  • All(36)
  • Product Information(26)
  • Stock Status(5)
  • Payment(2)
  • About Shipping(2)
  • Others(1)
Q

Can you project 120” image size. If yes how far should you mount the projector from the screen? Thanks

By Firas Dec-15/2018 08:53:21

A
Hello Firas, Yes, 3 meters is the best distance.
Q

Can I install Netflix in the android?

By Karen Nov-07/2018 16:15:22

A
Hello Karen,Yes, you can install Netflix in the android.
Q

What is the warranty for this product and what is your refund policy on it? Thanks

By David Oct-18/2018 08:19:20

A
Hello David,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Does this product with android have wifi and wired lan cable connection? It says it does in general description but does not mention wifi and Ej45 can't be seen in pictures. Thanks

By David Oct-18/2018 08:17:52

A
Hello David,Android version of the machine can be connected to WIFI or directly connected by network cable.
Q

does it has wifi and Bluetooth for screen mirroring purpose

By roshan sanju Sep-22/2018 02:48:57

A
Hello Roshan, This item has wifi and Bluetooth .
Q

can it be ceiling mounted

By Keerthi Kumar BR Sep-11/2018 18:17:06

A
Hello Keerthi, It can be ceiling mounted.Let me know if you need any help.
Q

I want to purchase GP100up model how much it costs customs tax to ship it to india

By Keerthi Kumar BR Sep-11/2018 18:13:59

A
Hello Keerthi,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

can i connection with iphone miroring?

By choi Sep-05/2018 04:10:37

A
Hello Choi,Yes,  please feel free to order it. Best Regards
Q

Looks a great product and will play PDF from usb stick but will it play PowerPoint too.

By Sharon Aug-09/2018 12:08:54

A
Hello Sharon,No, sorry.Picture Formats: JPG, JPEG, BMP, GIF, PNG, GIF Video Formats: MPG, AV, TS, MOV, MKV, DAT, MP4, VOB, 1080P Audio Formats: MP3, WMA, AAC, M4A 
Q

Do you'll provide COD for this product? (INDIA)

By Curt D'souza Jun-16/2018 09:43:52

A
Dear Curt,Sorry, we do not provide COD for this product.