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Customer Q&A

  • All(27)
  • Product Information(21)
  • Stock Status
  • Payment
  • About Shipping(5)
  • Others(1)
Q

I'm looking for a tempered glass compatible with this smartphone, could you suggest one? Thank you

By Filipe Apr-30/2018 10:18:53

A

Hello Filipe, 
You can check this link:https://www.gearbest.com/Xiaomi-Redmi-Note-4-glass--_gear/.

Let me know if you need any help.

Q

Dear Gearbest team, could You kindly check if presented device for 100% sure include battery 4100 mAh and 4gb RAM? Everywhere is information that 4g include 3100 mAh and 2 GB RAM. Below links: http://en.miui.com/thread-90984-1-1.html https://gadgets.ndtv.com/xiaomi-redmi-note-4-3713-vs-xiaomi-redmi-note-4g-1836 Thank You in advance! :-)

By pawel M Mar-19/2018 18:36:14

A

Hello pawel,


Battery Capacity (mAh): 4100mAh 
Battery Type: Non-removable. 

Let me know if you need any further assistance. 


Q

Hi..G W 16 WHICH WAREHOUSE IS?THANKS

By Petros Mar-16/2018 07:19:59

A

Hello Petros,
It is in Spain.

Q

Hi...what i must to choose for Germany warehouse?i want xiaomi note 4 3ram 64rom global....to buy it from germany warehouse..thanks

By Petros Mar-16/2018 07:17:52

A

Dear Petros,


Sorry, it it out of stock in Germany warehouse.

Q

From which country is G-W-4? Is product global, in stock and unlocked?

By Šime Feb-08/2018 15:27:43

A

Hello Šime, 

G-W-4: Poland

It is global version.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.

Let me know if you need any help.

Q

Hello. Im based in France and would like to know if any of those warehouse are located in France too : G-W-4 G-W-6. Thank you so much, Have a nice Week-end, Laurent

By Laurent Feb-03/2018 00:25:57

A

Hello Laurent,
G-W-6 is located in France.

Q

Hi! You wrote that there is no compass in this phone GSMarena said there is. So could you check that case one more time? https://www.gsmarena.com/xiaomi_redmi_note_4-8531.php

By Alexandr Feb-02/2018 10:26:51

A

Hello Alexandr,

You could use GPS.
Navigation: GPS, A-GPS, GLONASS
Sensor: Accelerometer, Ambient Light Sensor, Gravity Sensor, Gyroscope, Infrared, Proximity Sensor, Fingerprint Sensor 

Q

Hi, I just wanted to get right on it. Does it support LTE bands 3/7/20

By Alexandr Feb-02/2018 10:21:35

A

Hello Alexandr,

Yes.
Network: 
2G: GSM B2/B3/B5/B8 
3G: WCDMA B1/B2/B5/B8 
4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 TDD-LTE B38/B40

Q

What is the camera of this, Sony IMX258 or Samsung S5K3L8 or another?

By Rita Dec-31/2017 16:25:53

A

Hello Rita,
Thanks for your inquiry.

The camera is Samsung S5K3L8.

Q

Is it a brand new condition product and not refurbished?

By Igor Dec-24/2017 13:08:38

A

Hello Igor,
Thanks for your inquiry.

It is brand new.

Q

I'm looking for a tempered glass compatible with this smartphone, could you suggest one? Thank you

By Filipe Apr-30/2018 10:18:53

A

Hello Filipe, 
You can check this link:https://www.gearbest.com/Xiaomi-Redmi-Note-4-glass--_gear/.

Let me know if you need any help.

Q

Dear Gearbest team, could You kindly check if presented device for 100% sure include battery 4100 mAh and 4gb RAM? Everywhere is information that 4g include 3100 mAh and 2 GB RAM. Below links: http://en.miui.com/thread-90984-1-1.html https://gadgets.ndtv.com/xiaomi-redmi-note-4-3713-vs-xiaomi-redmi-note-4g-1836 Thank You in advance! :-)

By pawel M Mar-19/2018 18:36:14

A

Hello pawel,


Battery Capacity (mAh): 4100mAh 
Battery Type: Non-removable. 

Let me know if you need any further assistance. 


Q

From which country is G-W-4? Is product global, in stock and unlocked?

By Šime Feb-08/2018 15:27:43

A

Hello Šime, 

G-W-4: Poland

It is global version.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.

Let me know if you need any help.

Q

Hi! You wrote that there is no compass in this phone GSMarena said there is. So could you check that case one more time? https://www.gsmarena.com/xiaomi_redmi_note_4-8531.php

By Alexandr Feb-02/2018 10:26:51

A

Hello Alexandr,

You could use GPS.
Navigation: GPS, A-GPS, GLONASS
Sensor: Accelerometer, Ambient Light Sensor, Gravity Sensor, Gyroscope, Infrared, Proximity Sensor, Fingerprint Sensor 

Q

Hi, I just wanted to get right on it. Does it support LTE bands 3/7/20

By Alexandr Feb-02/2018 10:21:35

A

Hello Alexandr,

Yes.
Network: 
2G: GSM B2/B3/B5/B8 
3G: WCDMA B1/B2/B5/B8 
4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 TDD-LTE B38/B40

Q

What is the camera of this, Sony IMX258 or Samsung S5K3L8 or another?

By Rita Dec-31/2017 16:25:53

A

Hello Rita,
Thanks for your inquiry.

The camera is Samsung S5K3L8.

Q

Is it a brand new condition product and not refurbished?

By Igor Dec-24/2017 13:08:38

A

Hello Igor,
Thanks for your inquiry.

It is brand new.

Q

Xiaomi Redmi Note 4 4G Phablet 64GB ROM is a global version or not? Thank you.

By Ahmed Dec-24/2017 10:27:00

A

Hello Ahmed,


Yes, it is a global version. 


Let me know if you need any further assistance. 


Q

Hello, Xiaomi Redmi Note 4 4G Phablet 64GB ROM is a global version or not?

By Ahmed Dec-24/2017 10:24:14

A

Hello Ahmed,


Yes, it is a global version. 


Let me know if you need any further assistance. 


Q

Is this the international version of the Phone? I need to use it in UK

By Gaurav Sapra Dec-13/2017 12:00:58

A

Hello Gaurav,


Yes, it is global version. 


Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi..G W 16 WHICH WAREHOUSE IS?THANKS

By Petros Mar-16/2018 07:19:59

A

Hello Petros,
It is in Spain.

Q

Hi...what i must to choose for Germany warehouse?i want xiaomi note 4 3ram 64rom global....to buy it from germany warehouse..thanks

By Petros Mar-16/2018 07:17:52

A

Dear Petros,


Sorry, it it out of stock in Germany warehouse.

Q

Hello. Im based in France and would like to know if any of those warehouse are located in France too : G-W-4 G-W-6. Thank you so much, Have a nice Week-end, Laurent

By Laurent Feb-03/2018 00:25:57

A

Hello Laurent,
G-W-6 is located in France.

Q

Hi does the shipping Brazil Via Priority Line has training number in Brazilian mailICorreios)?

By Paulo Oct-04/2017 18:03:57

A

Hello Paulo,
Yes it has tracking number.

Q

Hi, can you declare package as mp3 player for amount of $22 ? Do i get a discount if i purge 3 phones? Kind regards, Remon

By Remon Oct-03/2017 09:35:30

A

Hello Remon, 


Unfortunately we cannot declare goods at a lower value than what the item is truly worth or other item. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Q

hello i am from greece alex xiaomi in the box a greece plug

By greek Dec-06/2017 13:51:57

A

Hello greek,

This item is EU plug, we will ship out an Power Adapter against your country. 
Let me know if you need any further assistance.